Luxury Guest Experience Manager
3 hours ago
Sofitel Noosa Pacific Resort is a world of luxury blending French Art de Vivre and local culture.
We are one of Australia's leading 5-star resorts, offering award-winning facilities and service offerings.
Our resort features 176 rooms, including the Noosa Beach House Restaurant & Bar, Cabanas poolside experience, Riviera Bar & Lounge, and extensive conference & events facilities.
Aqua Day Spa is our luxury offering.
About the RoleThe Luxury Guest Experience Manager assists with managing VIP & Loyalty guests, ensuring flawless, upscale, professional, and high-class guest service experiences.
This role supports the VIP Services Team Leader by performing administrative duties, including tracking and coordinating guest check-in, assisting with VIP & Loyalty reservations, and updating guest profiles.
You will be responsible for developing and managing strong working relationships with all departments to support and coordinate daily operations.
- You will be the flow of communication relating to VIP guest activity and movements, special requirements, and amenities.
The ideal candidate is a true hospitality professional with experience in a luxury service environment and a keen eye for detail.
Communication will be your strength.
You will be available to work flexibly across a casual rotating roster, including weekends, public holidays, and evenings.
What We OfferWe offer fantastic employee benefits, including:
- Flexible rotating rosters
- Complimentary Daily Continental Breakfast
- Complimentary Fortnightly Lunches
- 30% discount off food & beverage at Accor properties worldwide
- Generous Accommodation discounts at Accor properties worldwide
- Industry-renowned Accor Hotels Academy Professional Training and Development
- Accor 10 weeks paid parental leave
- Part of a global team of hospitality professionals
- Rewarding work environment with a dedicated Leadership team
- Work, travel, and promotion opportunities across the Accor Brand
An estimated salary range of AU$60,000 - AU$80,000 per year, based on experience and qualifications.
-
Luxury Guest Experience Manager
1 week ago
Noosa, Queensland, Australia SOFITEL Full timeAbout Sofitel Noosa Pacific ResortWe welcome you to a world of luxury blending French Art de Vivre and local culture.As one of Australia's leading 5-star resorts, we offer award-winning facilities and service offerings, including the Noosa Beach House Restaurant & Bar, the Cabanas poolside experience, Riviera Bar & Lounge, and extensive conference & events...
-
Luxury Guest Experience Specialist
3 weeks ago
Noosa, Queensland, Australia SOFITEL Full timeSofitel Noosa Pacific Resort Job DescriptionJob Summary:The Sofitel Noosa Pacific Resort is seeking a skilled Luxury Guest Experience Specialist to join our team. As a key member of our VIP Services team, you will be responsible for delivering exceptional guest experiences, ensuring seamless service, and exceeding our guests' expectations.Key...
-
Luxury Guest Services Specialist
2 days ago
Noosa, Queensland, Australia SOFITEL Full timeWelcome to Sofitel Noosa Pacific Resort, a luxury resort blending French Art de Vivre and local culture. We are one of Australia's leading 5-star resorts, featuring award-winning facilities and services.The estimated salary for this role is around $60,000 - $80,000 per annum, depending on experience.About the RoleWe are seeking a skilled Luxury Guest...
-
Luxury Guest Experience Coordinator
1 week ago
Noosa, Queensland, Australia SOFITEL Full timeSofitel Noosa Pacific Resort: A World of LuxuryAs a leading 5-star resort in Australia, Sofitel Noosa Pacific Resort offers an unparalleled blend of French Art de Vivre and local culture. Our award-winning facilities and exceptional service make us the perfect destination for those seeking luxury and sophistication.
-
Luxury Services Coordinator
3 weeks ago
Noosa, Queensland, Australia SOFITEL Full timeJob Summary:The Luxury Services Coordinator will assist in managing VIP and loyalty guests, ensuring a flawless, upscale, professional guest experience while responding to guest needs and anticipating their unstated ones.Key Responsibilities:Coordinate guest check-in and assist with VIP and loyalty reservations.Update guest profiles with key information...
-
Luxury Spa Therapist
1 month ago
Noosa, Queensland, Australia SOFITEL Full timeJob Title: Luxury Spa TherapistWe are seeking a highly skilled and experienced Luxury Spa Therapist to join our team at Sofitel Noosa Pacific Resort.As a Luxury Spa Therapist, you will be responsible for delivering exceptional spa treatments to our guests, including advanced facials, various massage styles, body treatments, waxing, pedicures, and retail...
-
Luxury Spa Therapist
4 weeks ago
Noosa, Queensland, Australia SOFITEL Full timeAbout the RoleWe are seeking a highly skilled and experienced Beauty Therapist to join our luxurious Aqua Day Spa at Sofitel Noosa Pacific Resort.As a Beauty Therapist, you will be responsible for delivering exceptional spa and wellness experiences to our valued guests, utilizing your advanced knowledge of skincare and body treatments.Key...
-
Luxury Resort Supervisor
2 hours ago
Noosa, Queensland, Australia RACV Full timeAbout RACV Noosa Resort">RACV Noosa Resort is a purpose-driven organisation that creates meaningful travel and leisure experiences. We believe in delivering exceptional customer service and guest experiences.As a Luxury Resort Supervisor, you will be responsible for overseeing the efficient operations of the resort, ensuring day-to-day activities are...
-
Breakfast Service Leader
1 week ago
Noosa, Queensland, Australia SOFITEL Full timeCompany OverviewSofitel Noosa Pacific Resort is a 5-star resort in Australia, renowned for its luxurious facilities and exceptional service.
-
Customer Experience Manager
21 hours ago
Noosa, Queensland, Australia SOFITEL Full timeCompany OverviewSofitel is a renowned hospitality brand that offers an unforgettable experience for its guests. We strive to create a warm and welcoming environment where every guest feels valued and cared for.Estimated Salary: $45,000 - $65,000 per annumJob DescriptionAs a Reservations Agent at Sofitel, you will play a vital role in ensuring that our guests...
-
Restaurant Team Lead
1 month ago
Noosa, Queensland, Australia SOFITEL Full timeJob Title: Restaurant ManagerJob Summary:Create unforgettable experiences for our guests every day, leading our bustling breakfast service at Sofitel Noosa Pacific Resort. As a Restaurant Manager, you will have the opportunity to indulge your passion for crafting exceptional guest experiences and take pride in serving the perfect latte or a la carte...
-
Luxury Spa Therapist Opportunity
21 hours ago
Noosa, Queensland, Australia RACV Full timeAbout the RoleWe are seeking a skilled Day Spa Therapist to join our team at One Spa Noosa, RACV Noosa Resort. As a key member of our leisure team, you will have the opportunity to advance your skills and work alongside dedicated professionals who strive to deliver ultimate bliss for our guests.The ideal candidate will have a strong passion for beauty...
-
Hospitality Breakfast Lead
7 days ago
Noosa, Queensland, Australia SOFITEL Full timeCompany OverviewSofitel Noosa Pacific Resort is a luxury resort that blends French Art de Vivre and local culture. As one of Australia's leading 5-star resorts, we offer award-winning facilities and service offerings, including the Noosa Beach House Restaurant & Bar, the Cabanas poolside experience, Riviera Bar & Lounge, and extensive conference & events...
-
Noosa, Queensland, Australia RACV Full timeWe are offering a competitive hourly rate of AUD $25-30 per hour, plus penalties for evenings, weekends and public holidays. Discounts on RACV products and resorts are also available.About the OpportunityAn exciting opportunity has become available for a Front Office Receptionist to join our team and welcome guests with a warm and friendly smile. In this...
-
Door Ambassador
1 week ago
Noosa, Queensland, Australia SOFITEL Full timeOverviewWelcome to Sofitel, a world-renowned luxury resort community where you can be yourself and thrive. As a Door Ambassador, you will play an integral role in ensuring every guest receives the warmest of welcomes and leaves feeling valued.Job DescriptionYou will be the first point of contact for our guests, setting the tone for their entire stay with...
-
Restaurant Manager
3 weeks ago
Noosa, Queensland, Australia SOFITEL Full timeLead Our Breakfast Service TeamCreate exceptional guest experiences every day, leading our dynamic breakfast service team at Sofitel Noosa Pacific Resort. Here you can indulge your passion for crafting memorable moments for our guests.Key ResponsibilitiesEnsure efficient, friendly, and professional food and beverage service is provided to all guests.Recruit,...
-
Dining Operations Director
5 days ago
Noosa, Queensland, Australia SOFITEL Full time**Restaurant Management Opportunity**Are you a seasoned professional seeking a role that combines your passion for exceptional service with the thrill of leading a dynamic team? Look no further than this exciting opportunity to become our Dining Operations Director at the prestigious Sofitel Noosa Pacific Resort.As a respected leader in the hospitality...
-
Dynamic Breakfast Operations Manager
3 days ago
Noosa, Queensland, Australia SOFITEL Full timeBreakfast Restaurant Manager Opportunity at Sofitel Noosa Pacific ResortWe are seeking an exceptional leader to join our team as a Breakfast Restaurant Manager. As a key member of our culinary team, you will be responsible for delivering exceptional service and creating unforgettable experiences for our guests.About the Role:Delivering Exceptional Service:...
-
Restaurant Operations Manager
4 weeks ago
Noosa, Queensland, Australia SOFITEL Full timeLead a Dynamic Breakfast Service TeamSofitel Noosa Pacific Resort is seeking a skilled Restaurant Operations Manager to lead our bustling breakfast service team. As a key member of our resort community, you will be responsible for ensuring efficient, friendly, and professional food and beverage service is provided to all guests.Your Key...
-
Restaurant Operations Manager
2 weeks ago
Noosa, Queensland, Australia Atlas Recruitment Experts Full timeRestaurant Manager Job DescriptionSomewhere in the heart of Australia, a popular dining destination is looking for an exceptional Restaurant Manager to lead its daily operations. As a key member of the team, you will be responsible for ensuring seamless service, high guest satisfaction, and exceptional dining experiences.Key Responsibilities:Oversee the...