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Customer Service Representative

2 months ago

North Ipswich, Queensland, Australia Coles Full time

About the Role

We are seeking a Customer Service Representative to join our team at Coles Supermarkets. As a key member of our delivery team, you will be responsible for safely navigating our iconic Coles vans through busy streets and suburban roads to deliver customer orders to their homes.

Key Responsibilities

  • Deliver customer orders to their homes during the day or night, ensuring a high level of customer satisfaction
  • Pick and pack orders to the highest standard, ready for delivery
  • Work collaboratively with our team to ensure seamless delivery operations
  • Provide excellent customer service, responding to customer queries and concerns in a professional and courteous manner

About You

  • You will have a strong commitment to providing great customer experiences, working with enthusiasm, energy and pace
  • You will hold an Unrestricted Australian Drivers Licence and have a safe driving record, with the ability to consent to undergo both a police history check and driving history check
  • You will be confident in your ability to safely drive and navigate through busy streets, suburban roads and/or regional areas
  • You will be active, with the ability to lift and carry groceries from the van to your delivery points (there could be stairs)
  • You will be available to work flexible hours across our store trading days, including early mornings, evenings and weekends

What We Offer

  • A competitive hourly rate
  • The opportunity to work for a leading Australian retailer
  • A supportive and collaborative team environment
  • Flexible work arrangements to suit your needs