Customer Service and Sales Professional
4 weeks ago
Telstra is seeking an experienced Customer Service & Sales professional to join our team in Altona North VIC. As a key member of our retail stores, you will be responsible for delivering exceptional customer experiences and driving sales growth.
Job DescriptionAbout the Role
- Provide top-notch customer service to all customers, ensuring their needs are met and exceeded.
- Maximise sales by offering expert product and service information to customers.
- Achieve sales and performance targets through effective communication and problem-solving skills.
Key Responsibilities
- Ensure store presentation meets retail standards, maintaining a clean and welcoming environment for customers.
- Develop and maintain relationships with customers, understanding their needs and preferences.
Requirements
- Proven experience in a customer-facing role, with a strong track record of delivering excellent customer experiences.
- Effective communication and interpersonal skills, with the ability to work in a fast-paced environment.
- Ability to solve complex problems and think critically, making sound decisions quickly.
What We Offer
- A competitive salary of approximately $60,000 - $80,000 per year, based on experience and qualifications.
- Opportunities for career growth and development, with ongoing training and support.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
- Corporate discounts and benefits, including access to exclusive products and services.
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