Small Business Lending Specialist

19 hours ago

Sydney, New South Wales, Australia ANZ Full time

About Us

At ANZ, we're dedicated to improving the financial wellbeing and sustainability of our customers. Our mission is to provide exceptional banking services that meet the unique needs of small businesses.

About the Role

This role is designed to provide remote banking support to National Business centre customers, helping them to start, run and grow their businesses. As a Small Business Lending Specialist, you will be accountable for:

  • Providing high-quality customer service to a diverse range of small business customers.
  • Engaging in needs-based conversations with new and existing small business customers.
  • Managing referrals to specialist teams to support customer requirements.
  • Meeting assigned performance targets through needs-based conversations and cross-selling.

What will you bring?

To succeed in this role, you will ideally bring the following skills and experience:

  • Customer solutioning skills to support customers by understanding their needs and informing them about relevant products or services.
  • Fulfilment skills to execute processes and achieve customer outcomes.
  • Knowledge of small business operations, transaction banking, and working capital solutions.
  • Proficient in credit assessment and management.
  • Business development skills to partner with customers and drive commercial value.
  • Relationship management skills to build and maintain relationships with customers.
  • Financial acumen to evaluate the impact of business decisions.

Why ANZ?

At ANZ, we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.

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