
Telecommunications Expert
2 weeks ago
We are seeking a skilled telecommunications professional to fill this position in Sydney. As a key member of our team, you will leverage your expertise in hardware and software knowledge of Ericsson mobile voice and packet core products, network engineering, with a focus on customer service management and agile methodologies.
Key Responsibilities:
- Work closely with the Mission Technical Product Owner (TPO), product managers, and senior technical leads to deliver requirements for quarterly operational key results (OKRs).
- Collaborate with senior engineers to service availability, optimisation and enhancement of model Telco cloud, mobile voice, packet and subscriber management entities.
- E2E ownership of a service availability, incident and change management, escalations, daily health, user notifications, managing embargos to support critical testing, demos and POCs for a functional area (such as Telco cloud, mobile packet, voice or subscriber management).
- Identify and promote best practice in knowledge management and innovation.
- Service availability monitoring, configuration data handling and loading, correction packages, data integrity checks.
Required Skills and Qualifications:
- Expertise on multi wireless domains such as Packet core, Voice Core areas.
- Mobile Core Skills in 4G & 5G architecture and E2E call flows.
- Experience with Telco cloud and IP Networking.
- Troubleshooting and maintenance of cloud infrastructure.
- Experience in Agile and scrum methodologies.
- Knowledge of E2E monitoring, load testing and investigative tools; NetScout, Wireshark, SPLUNK, New Relic, etc.
About This Opportunity:
We value diversity and inclusion, and we strive to create a workplace culture where everyone feels safe and can thrive. We have been recognised as one of the top companies globally in the CDP Global Climate Change Index 2023, with an 'A' rating.
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