Senior Cleaning Operations Manager
2 weeks ago
Job Title: Senior Cleaning Operations Manager
About the Role:We are seeking an experienced and skilled individual to lead our cleaning operations team. The successful candidate will be responsible for overseeing the delivery of high-standard cleaning services across multiple centres, ensuring tasks are completed on time and to scope.
Key Responsibilities:- Supervise and support a team of cleaning staff, providing hands-on training and regular site visits to maintain service quality.
- Monitor team attendance using internal systems and ensure adequate shift coverage, including stepping in when needed.
- Act as the first point of contact for on-site queries, escalating urgent issues to the Operations Manager.
- Manage cleaning equipment and supplies, reporting faults and maintaining stock levels.
Requirements:
- Proven experience in the cleaning or hospitality industry, preferably in a supervisory role.
- Strong communication and leadership skills, with the ability to motivate and manage a small team.
- Confidence in troubleshooting cleaning equipment and problem-solving.
- A reliable vehicle and a valid driver's licence, along with ownership of a smartphone (essential for using internal systems).
- Australian working rights are mandatory.
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