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System Adoption Strategist

3 weeks ago

Melbourne, Victoria, Australia beBeeAutomation Full time $150,000 - $180,000
Job Title

A Manager is required to lead our internal systems' development and adoption, blending off-the-shelf platforms with custom-built automation and AI to drive business outcomes.

Key Responsibilities
  • Develop and manage the roadmap for internal platforms, ensuring timely delivery and guiding project managers in backlog management.
  • Lead and coach a team of 5-7 engineers, providing structured 1:1s, feedback, and personal development planning.
  • Ensure solutions are adopted and used by at least 80% of intended users within 90 days, developing and implementing adoption plans.
  • Evaluate whether to customize, extend, or replace existing systems, making value-based decisions that align with commercial returns and customer outcomes.
  • Ensure secure, API-first, scalable architecture, whether implementing off-the-shelf tools or building in-house.

Required Skills and Qualifications

  • Experience delivering internal systems and automation projects, preferably in an MSP or SaaS-heavy environment.
  • Proven team leadership experience, growing, mentoring, and managing engineers.
  • Strong understanding of Agile delivery, system ownership, and change management.
  • Commercial focus, confident in ROI modelling, licensing decisions, and impact-led prioritization.
  • Technical fluency with APIs, integration design, and security best practices.

Benefits

  • Team performance: The team is engaged, delivers consistently, and staff turnover is low.
  • Feature adoption: At least 85% of intended users are actively using new features within 90 days of release.
  • Return on investment: Each project delivers a clear, measurable benefit within 12 months.
  • Sprint delivery: At least 85% of the planned work is completed each sprint.

What We Offer

  • Competitive salaries
  • Hybrid working arrangements
  • Opportunities for personal and professional growth