Workforce Planning Capability Manager

2 weeks ago

North Geelong, Victoria, Australia Cotton On Group Full time
About Us

Cotton On Group is a leading value fashion retailer with a strong presence in Australia and globally. Our company culture is built on a shared belief in the power of big ideas and a fierce will to bring them to life.

About the Role

We are seeking a seasoned professional to join our Retail Optimization team as a Workforce Planning Capability Manager. In this role, you will collaborate with stakeholders to uphold country-specific workforce priorities and drive impactful optimization initiatives.

Key Responsibilities
  • Develop and operationalize consistent systems and processes that support delivery of business strategy and customer experience.
  • Collaborate with stakeholders to align and support workforce optimization objectives based on country priorities.
  • Identify and capitalize on opportunities for optimization, leading to tangible improvements.
  • Use insight and data to take ownership of strategic planning, encompassing scheduling operations and ensuring scheduling compliance in all regions.
  • Ensure the configuration of systems and rules meets operational requirements effectively.
  • Work in tandem with the People and Performance team to provide technical and behavioral training, empowering users with ongoing system proficiency.
  • Monitor and assess system performance metrics, generating insights for key stakeholders.
  • Analyze compliance data, extracting valuable insights and proposing recommendations.
  • Coach stakeholders in adopting new behaviors and practices aligned with workforce management frameworks.
Skills and Experience
  • Proven experience in workforce optimization and strategic planning, ideally in retail.
  • Deep understanding of business operations and financial dynamics, enabling you to make decisions that align with commercial objectives.
  • Proficiency in crafting and executing effective strategies to drive organizational growth and success with proven experience influencing key stakeholders.
  • Ability to identify challenges, analyze root causes, and develop innovative solutions.
  • Capacity to make well-considered decisions by weighing various factors and potential outcomes.
  • Open mindset that embraces creativity and encourages the exploration of new ideas and approaches.
  • Collaborative nature that allows you to effectively work with cross-functional teams to achieve shared goals.
Our Culture

We are a close-knit team that encourages and supports each other to achieve big things. Our people are at the heart of everything we do, and we are committed to creating workplaces where each individual can show up as their whole self.

Benefits
  • 50% team member discount off all brands (excluding Ceres Life, which is 30% off).
  • A world-class office with a state-of-the-art Wellness Centre featuring spa therapists, holistic health experts, and free fitness classes.
  • A brand-new childcare centre onsite, with incredible facilities, indoor and outdoor play areas, subsidized cost, and your kids right next door.
  • The Beckley, our in-house café with chef-prepared healthy meals, coffee, and snacks.
  • Flexible working, enabling you to find the right working rhythm to be at your best.
  • Competitive salary packaging, ensuring we are constantly benchmarking to industry.
  • On-site concierge, helping you get your life sorted with dry cleaning, car wash, and more.
  • An Employee Assistance Program for you and your family.
  • Returning from maternity leave (or primary carer parental leave)? Work part-time and get paid full-time for 2 months, all part of supporting you during your transition back to work.
  • Team mingle celebrations, speaker's series, surprise and delight moments – the magic happens when we get together.
  • Bring your dog to work – we love them

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences, and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at recruitment@cottonon.com.au so we may support you in completing the job application process.

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