Workforce Planning and Optimization Manager

2 weeks ago

North Geelong, Victoria, Australia Cotton On Group Full time

About Us

The Cotton On Group is a leading value fashion retailer with a strong presence in Australia and globally. We are committed to delivering exceptional customer experiences and driving business growth through strategic planning and operational excellence.

About the Role

We are seeking a highly skilled Workforce Planning and Optimization Manager to join our Retail Optimization team. In this role, you will collaborate with stakeholders to develop and implement workforce planning strategies that align with business objectives and drive operational efficiency.

Key Responsibilities

  • Develop and operationalize consistent systems and processes to support business strategy and customer experience.
  • Collaborate with stakeholders to align and support workforce optimization objectives based on country priorities.
  • Identify and capitalize on opportunities for optimization, leading to tangible improvements.
  • Use insight and data to take ownership of strategic planning, encompassing scheduling operations and ensuring scheduling compliance in all regions.
  • Ensure the configuration of systems and rules meets operational requirements effectively.
  • Work in tandem with the People and Performance team to provide technical and behavioral training, empowering users with ongoing system proficiency.
  • Monitor and assess system performance metrics, generating insights for key stakeholders.
  • Analyze compliance data, extracting valuable insights and proposing recommendations.
  • Coach stakeholders in adopting new behaviors and practices aligned with workforce management frameworks.

Requirements

  • Proven experience in workforce optimization and strategic planning, ideally in retail.
  • Deep understanding of business operations and financial dynamics, enabling you to make decisions that align with commercial objectives.
  • Proficiency in crafting and executing effective strategies to drive organizational growth and success with proven experience influencing key stakeholders.
  • Capability to identifying challenges, analyzing root causes, and developing innovative solutions.
  • The ability to make well-considered decisions by weighing various factors and potential outcomes.
  • Open mindset that embraces creativity and encourages the exploration of new ideas and approaches.
  • Collaborative nature that allows you to effectively work with cross-functional teams to achieve shared goals.

Our Culture

We are a close-knit team that encourages and supports each other to achieve big things. We are committed to creating a workplace where each individual can show up as their whole self and have an equal opportunity to succeed.

Benefits

  • Competitive salary packaging.
  • Flexible working arrangements.
  • On-site childcare facilities.
  • Wellness Centre with spa therapists, holistic health experts, and free fitness classes.
  • Brand-new childcare centre onsite.
  • 50% team member discount off all brands (excluding Ceres Life).

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