Workforce Planning and Optimisation Specialist

4 weeks ago

North Geelong, Victoria, Australia Cotton On Group Full time

About Us

The Cotton On Group is a dynamic and forward-thinking organisation that values innovation and growth. We're committed to creating a workplace where our team members can thrive and make a meaningful contribution to our success.

About the Role

We're seeking a highly skilled Workforce Planning Capability Manager to join our Retail Optimisation team. As a key member of our team, you'll play a critical role in driving strategic growth and optimising workforce operations across the business.

Key Responsibilities

  • Develop and implement consistent systems and processes to support business strategy and customer experience.
  • Collaborate with stakeholders to align and support workforce optimisation objectives based on country priorities.
  • Identify and capitalise on opportunities for optimisation, leading to tangible improvements.
  • Use insight and data to take ownership of strategic planning, encompassing scheduling operations and ensuring scheduling compliance in all regions.
  • Ensure the configuration of systems and rules meets operational requirements effectively.
  • Work in tandem with the People and Performance team to provide technical and behavioural training, empowering users with ongoing system proficiency.
  • Monitor and assess system performance metrics, generating insights for key stakeholders.
  • Analyse compliance data, extracting valuable insights and proposing recommendations.
  • Coach stakeholders in adopting new behaviours and practices aligned with workforce management frameworks.

Skills and Experience

  • Proven experience in workforce optimisation and strategic planning, ideally in retail.
  • Deep understanding of business operations and financial dynamics, enabling you to make decisions that align with commercial objectives.
  • Proficiency in crafting and executing effective strategies to drive organisational growth and success with proven experience influencing key stakeholders.
  • Capability to identifying challenges, analysing root causes, and developing innovative solutions.
  • The ability to make well-considered decisions by weighing various factors and potential outcomes.
  • Open mindset that embraces creativity and encourages the exploration of new ideas and approaches.
  • Collaborative nature that allows you to effectively work with cross-functional teams to achieve shared goals.

Our Culture

We're a close-knit team that encourages and supports each other to achieve big things. We're committed to creating a workplace where our team members can thrive and make a meaningful contribution to our success.

Benefits

We offer a range of benefits that support our team members' personal and professional development, including:

  • 50% team member discount off all brands (excl. Ceres Life which is 30% off)
  • A world-class office with a state-of-the-art Wellness Centre featuring spa therapists, holistic health experts and free fitness classes
  • A brand-new childcare centre onsite – incredible facilities, indoor and outdoor play areas, subsidised cost, and your kids are right next door
  • The Beckley, our in-house café with chef-prepared healthy meals, coffee and snacks
  • Flexible working – enabling you to find the right working rhythm to be at your best
  • Competitive salary packaging – ensuring we are constantly benchmarking to industry
  • On-site concierge, let us help you get your life sorted with dry cleaning, car wash and more
  • An Employee Assistance Program for you and your family
  • Returning from maternity leave (or primary carer parental leave)? Work part-time and get paid full-time for 2 months, all part of supporting you during your transition back to work
  • Team mingle celebrations, speaker's series, surprise and delight moments – the magic happens when we get together
  • Do you have a dog? Bring them into the office. We love them

We're committed to creating a workplace where our team members can thrive and make a meaningful contribution to our success. If you're passionate about workforce planning and optimisation, and want to be part of a dynamic and forward-thinking organisation, we'd love to hear from you.

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