Workforce Planning and Optimisation Manager

4 weeks ago

North Geelong, Victoria, Australia Cotton On Group Full time

About Us

The Cotton On Group is a dynamic and innovative company that values its people and strives to create a culture of belonging. We are committed to making responsible decisions and creating meaningful change through our Cotton On Foundation.

About the Role

We are seeking a highly skilled Workforce Planning Capability Manager to join our Retail Optimisation team. In this role, you will collaborate with stakeholders to uphold country-specific workforce priorities and drive impactful optimisation initiatives.

Key Responsibilities

  • Develop and operationalise consistent systems and processes that support delivery of business strategy and customer experience.
  • Collaborate with stakeholders to align and support workforce optimisation objectives based on country priorities.
  • Identify and capitalise on opportunities for optimisation, leading to tangible improvements.
  • Use insight and data to take ownership of strategic planning, encompassing scheduling operations and ensuring scheduling compliance in all regions.
  • Ensure the configuration of systems and rules meets operational requirements effectively.
  • Work in tandem with the People and Performance team to provide technical and behavioural training, empowering users with ongoing system proficiency.
  • Monitor and assess system performance metrics, generating insights for key stakeholders.
  • Analyse compliance data, extracting valuable insights and proposing recommendations.
  • Coach stakeholders in adopting new behaviours and practices aligned with workforce management frameworks.

Skills and Experience

  • Proven experience in workforce optimisation and strategic planning, ideally in retail.
  • Deep understanding of business operations and financial dynamics, enabling you to make decisions that align with commercial objectives.
  • Proficiency in crafting and executing effective strategies to drive organisational growth and success with proven experience influencing key stakeholders.
  • Capability to identifying challenges, analysing root causes, and developing innovative solutions.
  • The ability to make well-considered decisions by weighing various factors and potential outcomes.
  • Open mindset that embraces creativity and encourages the exploration of new ideas and approaches.
  • Collaborative nature that allows you to effectively work with cross-functional teams to achieve shared goals.

Our Culture

We are a close-knit team that encourages and supports each other to achieve big things. We are committed to creating workplaces where each individual can show up as their whole self, having an equal opportunity to succeed with us.

Benefits

  • 50% team member discount off all brands (excl. Ceres Life which is 30% off)
  • A world-class office with a state-of-the-art Wellness Centre featuring spa therapists, holistic health experts, and free fitness classes
  • A brand-new childcare centre onsite – incredible facilities, indoor and outdoor play areas, subsidised cost, and your kids are right next door
  • The Beckley, our in-house café with chef-prepared healthy meals, coffee, and snacks
  • Flexible working – enabling you to find the right working rhythm to be at your best
  • Competitive salary packaging – ensuring we are constantly benchmarking to industry
  • On-site concierge, let us help you get your life sorted with dry cleaning, car wash, and more
  • An Employee Assistance Program for you and your family
  • Returning from maternity leave (or primary carer parental leave)? Work part-time and get paid full-time for 2 months, all part of supporting you during your transition back to work
  • Team mingle celebrations, speaker's series, surprise and delight moments – the magic happens when we get together
  • Do you have a dog? Bring them into the office. We love them

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