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Office Administrator
2 months ago
We are seeking a highly organized and detail-oriented Office Administrator to join our Corporate Services division at Auto & General. As the successful candidate, you will play a crucial role in supporting the smooth operations of our Toowong office, ensuring that all internal and external stakeholders receive exceptional service.
Key Responsibilities- Manage the daily opening and closing of the Toowong Office, maintaining a high standard of cleanliness and organization.
- Handle internal and external calls with professionalism, providing accurate and timely information to clients and staff.
- Greet clients, staff, and visitors with a welcoming and professional demeanor, creating a positive first impression of our company.
- Oversee general administration tasks, including courier, mail, and deliveries management, expense processing, and invoice reconciliation, ensuring accuracy and efficiency.
- Maintain office supplies and manage inventory for the site, ensuring that all necessary materials are available when needed.
- Coordinate meeting room bookings, setup, and AV requirements, ensuring seamless execution of events and meetings.
- Arrange catering for various meetings and events, providing a high-quality experience for attendees.
- Provide general admin support to EAs, PAs, and other administrative functions, ensuring that all tasks are completed efficiently and effectively.
- Assist with onboarding new staff, including security access and site orientation, ensuring a smooth transition into the company.
- Manage the Gallagher site security system, ensuring accurate staff information and security access, maintaining a secure and safe working environment.
- Oversee the Visitor Management Tool and create reports as needed, providing valuable insights into site activity.
- Draft email communications, design posters, and maintain spreadsheets, utilizing your creative and technical skills to support the team.
- Manage My Service tickets for the site, ensuring that all issues are resolved promptly and efficiently.
- Support P&C in conducting site hazard inspections, identifying potential risks and implementing solutions to mitigate them.
- Collaborate with leaders to enhance the site, people, and business culture, contributing to a positive and productive work environment.
- Manage supplier accounts and handle spending responsibly, ensuring that all financial transactions are accurate and compliant.
- Engage with stakeholders at all levels, both internal and external, building strong relationships and fostering a culture of collaboration and respect.
- Maintain and update process and procedure documents, including the reception manual, ensuring that all policies and procedures are up-to-date and compliant.
- Provide training and support to new team members, ensuring that they have the necessary skills and knowledge to perform their roles effectively.
- Assist the Head of Site and Employee Experience teams with various ad hoc tasks and site events, providing additional support and expertise as needed.
- 5+ years' experience in a Reception or administration role, with a proven track record of delivering high-quality results.
- Excellent communication skills, both written and verbal, with the ability to build strong relationships with stakeholders.
- Strong time management and task prioritization skills, with the ability to manage multiple requests simultaneously and prioritize issues effectively.
- Sound analytical and problem-solving abilities, with the ability to identify and resolve complex issues.
- Ability to manage multiple requests simultaneously and prioritize issues effectively, with a focus on delivering high-quality results.
- Strong customer service focus, with a commitment to providing exceptional service to internal and external stakeholders.
- Proficient in Microsoft Office and Google apps, with the ability to learn new software and systems quickly.
At Auto & General, we offer a wide range of insurance products designed to safeguard our customers, including Car, Motorcycle, Home, Contents, and Pet insurance, as well as Roadside Assistance. Our culture of 'high performance with high integrity' guides us in creating exceptional customer experiences and achieving our goal of becoming Australia's best insurer.
We value individual differences and believe in fostering an inclusive culture that creates a great place to work for all. If you're ready for a new challenge and want to work in a dynamic and growing business, we encourage you to apply for this exciting opportunity.
