Claims Portfolio Manager

3 days ago


North Sydney Council, Australia Zurich Insurance Group Full time

About the Role

As the Senior Claims Advisor within the Property Major Loss team at Zurich Insurance Group, you will manage a portfolio of complex and major event claims across property, engineering, construction, and energy sectors.

Key Responsibilities

  • Develop strong relationships with customers, brokers, and other third-parties to provide technical and bespoke claims solutions.
  • Manage claims effectively, with an emphasis on strong cost management.
  • Help uplift capability and develop expertise across the team.
  • Support the implementation of key initiatives and programs to improve efficiency.
  • Actively implement continuous improvement strategies.

Requirements

To succeed in this market-facing role, you will need:

  • Extensive experience across property claims within major loss.
  • Thorough understanding of the Insurance Code of Practice and Insurance Contracts Act.
  • Ability to effectively coach and mentor.
  • Relevant tertiary qualifications.
  • Ability to develop and maintain strong relationships with stakeholders.
  • Strong attention to detail and effective time management skills.

About Zurich Insurance Group

Zurich Insurance Group is a values-led organisation committed to creating a brighter future for our customers, communities, and the planet.

We offer a range of benefits, including:

  • 5 weeks leave per year for permanent staff.
  • 15 days personal/carer's leave.
  • Award-winning training programs.
  • Global, diverse, and inclusive teams.
  • Access to Family Care parental leave.
  • Flexible work arrangements.
  • Award-winning wellbeing programs.

We're an equal opportunity employer, committed to ensuring our recruitment process is fair and accessible for all candidates.



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