Claims Portfolio Manager

3 months ago

Sydney, Australia Allianz Australia Full time

n/a

**Claims Portfolio Manager - Personal Injury | NSW/WA/TAS/VIC/NT/ACT**

At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

**The role**

The primary purpose of this role is to contribute to the achievement of branch objectives by assisting the Claims Team to achieve better than market claims performance and the coaching and development of staff and teams.

**You'll be responsible for**
- Ensuring effective portfolio management through proactively contributing to the target setting analysis and monitoring of portfolio performance/trends and recommending strategy to improve performance.
- Analysing monthly and quarterly reports and reports on trends and observations.
- Maintaining awareness of industry developments/trends that will impact portfolio performance.
- Supporting teams in the development and execution of claims performance plans.

**About you**
- Tertiary qualifications in a relevant discipline and/ or industry accreditations.
- Understanding of relevant regulatory and/or legislative compliance requirements that impact the organisation.
- Experience in developing claims strategy through to execution.
- Ability to communicate effectively and work collaboratively with diverse team members.
- Demonstrated evidence of technical proficiency with systems, software, databases, reporting and communication tools.
- Demonstrated ability to lead, coach and empower people to develop individual and team potential.

**What's on offer?**
- **At Allianz we empower you to take ownership of your career. We provide clear pathways to help develop your skills and progress your career in our Personal Injury Division.**
- Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
- Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program
- own a piece of your employer.

**About Allianz**

At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

**Adjustments and support**

n/a

**Job Level**:

- Professional

**Location**:

- Sydney, NSW, AU, 2000**Area of Expertise**:

- Customer Services & Claims

**Unit**:

- Allianz Australia

**Employing Entity**:

- ALLIANZ AUSTRALIA SERVICES PTY LTD

**Job Type**:

- Full-Time

**Remote Job**:

- Hybrid working

**Employment Type**:

- Permanent

**ID**:

- 54521

**Position Cluster**:

- Non-Executive

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