Retail Training Specialist

3 weeks ago


Brisbane, Queensland, Australia Amplifon Full time

Amplifon Australia is seeking a skilled Retail Trainer to join our team

We are a global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With more than 20,300 people worldwide, we operate through a network of over 9,000 points of sale in 26 countries and 5 continents.

The successful candidate will be responsible for up-skilling our CA Team using their superior diary management and appointment activation skills. Key responsibilities include delivering CA coaching programs, ensuring best practices in customer service are followed, and consistently monitoring and evaluating training delivered.

Requirements:

  • Completion of year 12 or equivalent
  • Worked in a client-facing role for a minimum 2 years
  • Passion for training and service excellence
  • Confident in public speaking
  • Knowledge of MS Office Suite
  • Ability to travel interstate and hold a driver's license
  • Highly organised and deadline-driven
  • Proven CA with the ability to deliver results

What we offer:

  • Competitive remuneration with performance bonus
  • Free Hearing Aid for you, 50% discount for immediate family members, and 30% for other family members and friends
  • Yearly flu vaccinations
  • Free access to our Employee Assistance Program
  • Career growth opportunities within the largest independent hearing care network

This is an exciting opportunity to partner with leaders to drive business improvement while ensuring we don't lose focus from our key asset – our people.



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