Implementation Specialist

2 months ago


Sydney, New South Wales, Australia ELMO Software Full time
Job Summary

We are seeking a highly skilled Implementation Consultant – Payroll / RTA to join our team at ELMO Software. As a key member of our implementation team, you will be responsible for delivering high-quality solutions to our clients, ensuring seamless integration of our ELMO systems, and providing exceptional customer service.

Key Responsibilities
  • Gain in-depth knowledge of ELMO systems, with a primary focus on Payroll and Rostering, Time & Attendance.
  • Configure ELMO solutions in accordance with client specifications, adhering to ELMO timelines, standards, and procedures.
  • Manage client projects, including development, configuration, client liaison, and stakeholder management, to meet client deadlines.
  • Document and maintain the currency of ELMO solution capabilities, both internally and externally.
  • Provide systems-related troubleshooting for internal and external stakeholders.
  • Log and maintain records of system-related troubleshooting, including technical queries and user errors.
  • Evaluate and escalate technical issues, assisting in their prompt resolution.
  • Participate in and deliver outcomes for other projects as assigned.
  • Ensure compliance with ELMO's information security and privacy policies.
Requirements
  • Strong background in a similar role, with consulting experience in a talent management environment.
  • Deep understanding of Payroll, Rostering, Time & Attendance.
  • Demonstrated project management skills.
  • Exceptional communication skills.
About ELMO Software

ELMO Software is a leading provider of cloud-based HR and payroll solutions. Our mission is to empower organizations to achieve their full potential by delivering innovative, user-friendly, and secure solutions.



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