Home Lending Specialist

3 days ago

Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

Overview

  • The Commonwealth Bank of Australia is seeking a highly experienced and skilled Home Lending Executive to join our team.

About the Role

  • This full-time permanent position is based at our Camberwell Branch and offers a unique opportunity to make the most of our industry-leading home loan platform.
  • As a key member of our team, you will be proactive in building your portfolio base and actively managing customers to ensure all their needs are explored and the right solutions offered.

Key Responsibilities

  • You will draw from extensive experience in products, processes, policies, and lending risk appetite to describe options and value propositions, answer questions, and resolve objections effectively.
  • You will develop a reputation for being a trusted advisor by guiding customers and business partners on the lending journey. Build advocates and focus on how CBA can deliver authentic and long-term relationships.
  • Embody our values, create followership, and drive success with a team of passionate lenders.
  • Proactively research and utilise industry and customer networks to enhance and share knowledge of regulatory requirements and its impacts on the market, industry, customers, and the Group.
  • Develop and maintain internal and external referral sources and effectively ask for business and coach others in how to ask for business through deeper and proactively customer and business partner relationships. Build own referral partner network externally.
  • Show advanced application of the Group's risk framework to attract and retain customers. Effectively question risk situations and encourage a speak-up culture.

Requirements

  • Track record of delivering excellent customer service through a proven ability to establish and maintain effective and rewarding relationships.
  • World-class customer pipeline management skills.
  • Prior proven experience within a lending/sales environment.
  • Knowledge of retail lending with the ability to identify and anticipate customers' financial needs.
  • Demonstrated understanding of Home Lending products and the current national home lending legislation.
  • Ability to coach and upskill peers.
  • Advanced business and market acumen.

We Offer

  • A competitive salary estimated to be around $120,000 per annum, depending on experience.
  • A comprehensive benefits package, including a generous superannuation contribution and access to employee discounts on banking services.

How to Apply

  • If this sounds like you, please submit an online application through our website.

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