Sales Department Manager

7 days ago


Adelaide Airport, Australia Ikea Full time

About this role

This is a permanent, full-time position within our home furnishing department. As a Shopkeeper, you will be responsible for securing and optimizing sales and profitability of a multimillion-dollar home furnishing department.

Key responsibilities

  • Take ownership of the range and actively promote the IKEA commercial priorities and volume commitments.
  • Act quickly on commercial opportunities and customer feedback, as well as keeping an active eye on competition, supply, and performance analysis.
  • Ensure that the shop is in excellent shape and fully stocked at all times so that customers can make a buying decision on their own.
  • Create an environment of trust by encouraging open, constructive, honest, two-way feedback with your team and other colleagues.
  • Support your manager in managing the recruitment, retention, performance management, succession planning, and competence development of the team.
  • Ensure co-workers are actively supported in their daily work and you actively develop, coach, and mentor your team through set reviews and on-the-job conversations.

Requirements

  • Passionate about home furnishing and sales, with a desire to lead and motivate your own team within a leading retailer.
  • Business-minded and result-driven, with a strong customer focus.
  • Proven experience in delivering on sales KPIs and budgets, with knowledge of how to maximize profitability and growth potential of your department.
  • Previous experience managing and leading in a high-volume home furnishing business, with demonstrated success in driving sales growth.
  • A growth mindset, where you view challenges as opportunities, value feedback as an opportunity to grow, and a deep curiosity to learn and develop and share your knowledge with others.
  • An energetic leadership style, with the ability to influence and communicate effectively, providing rapid customer-focused problem-solving with a smile on your face.


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