Department Manager

7 months ago


Adelaide, Australia Commercial Motor Vehicles Pty Ltd. Full time

About the company
CMI Toyota has been established since 1963 and is one of the most highly regarded Toyota dealers in the country. As South Australia's number one Toyota dealer we pride ourselves on our commitment to customer service while providing an excellent working environment with an enviable culture. CMI Toyota is a subsidiary the CMV Group of companies, a proudly South Australian owned and operated family business with over 1900 employees, representing some of the best automotive brands in the world.

About the role
A rare opportunity for an experienced Parts Manager to join the team at CMI Toyota West Terrace. Reporting to the General Manager, you will be responsible for the daily operations, people leadership, sales and other KPIs of the parts department. You will oversee a team of approximately 30 employees, including an Assistant Manager.

Duties & responsibilities
- Develop appropriate marketing programs to assist in the achievement of financial targets
- Drive quality effective processes to ensure manufacturer quality standards are adhered to
- Regularly review and analyse department performance
- Ensure manufacturer/franchise relations are maintained to the highest standards
- Oversee and maintain with maximum accuracy all clerical functions within the department
- Ensure customer service matters are dealt with promptly and efficiently
- Regularly review targets and results and implement appropriate corrective actions
- Regularly review and maintain sensible fair pricing structures
- Ensure all records of the department are kept in accordance with company policy and legislative requirements

Skills & experience
- Demonstrated leadership experience
- Demonstrated business acumen
- Experience in the automotive industry
- Excellent interpersonal and communication skills
- Excellent written, verbal and time management skills
- Ability to use Microsoft Office and software programs

**Benefits**:

- Competitive remuneration package including commission
- Fully maintained company vehicle, on site parking
- Excellent working conditions, including regular staff engagement and wellness initiatives


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