Desktop Technical Support Specialist

2 weeks ago

Canberra, ACT, Australia beBeeCustomer Full time $70,000 - $100,000

Key Responsibilities:

  • Deliver exceptional customer service and technical assistance across diverse technology platforms to staff members.
  • Support the rollout of new laptops and hardware installations for users in Canberra and interstate offices.
  • Facilitate a seamless transition for users by assisting with data migration onto new hardware.
  • Identify solutions to ICT issues faced by users during the hardware deployment project and resolve them efficiently.

Requirements:

  • A customer-centric approach to work.
  • Independently manage tasks and professionally present themselves.
  • Possess strong problem-solving and troubleshooting skills across a wide range of technology platforms.
  • Collaborate effectively in a team environment with excellent communication skills.
  • Demonstrate well-developed interpersonal skills to interact seamlessly with all levels of the organisation.

What You Will Gain:

  • A dynamic and supportive work environment.
  • Ongoing training and professional development opportunities.
  • The chance to work on various projects and contribute to the organisation's growth.
  • A competitive compensation package.

About This Opportunity:

  • This is an exciting opportunity to join our team as a Desktop Support Officer.
  • You will be responsible for providing technical support to staff members and ensuring the smooth operation of our IT systems.

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