Client Success Manager

3 weeks ago


Sydney, New South Wales, Australia Gough Recruitment AU Full time
About the Role

We are seeking a highly skilled Client Success Manager to join our team at Gough Recruitment AU. As a key member of our sales team, you will be responsible for championing new business, estimating, operational excellence, and client satisfaction.

Key Responsibilities
  • Undertake and prepare quotes based on approved designs.
  • Ensure tenders are accurate, cost competitive, practical, and comply with the regulator and company standards.
  • Understand market trends and manage the CRM.
  • Nurture relationships with clients throughout the construction process, from post-purchase to post-construction.
  • Develop and implement customer experience strategies to cultivate loyalty and drive business growth.
Requirements
  • 3-5 years of experience in a new business or account management position.
  • Ability to estimate and prepare quotes.
  • Experience in a similar role within a construction company.
  • Collaborative spirit, attention to detail, and strong communication skills.
  • Proactive problem-solving and project management skills.
What We Offer

As a Client Success Manager at Gough Recruitment AU, you will have the opportunity to work with a highly regarded company in the Property Industry, support a high-performing knowledgeable director, and enjoy a generous salary and incentives.

Join our team and take your sales career to the next level



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