Retail Operations Director

19 hours ago


Hyde Park, Queensland, Australia coles Full time

Deliver exceptional customer service and drive profitability as a key retail professional at Coles. This senior leadership role involves managing Customer Click & Collect teams, inventory, and office in charge activities, reporting to the Store Manager.

About the Role

This high-impact position demands a proactive approach to driving continuous improvement of processes and procedures. A highly experienced retail professional with a strong focus on delivering results is required to manage store inventory processes and financial management activities effectively.

Your Key Responsibilities
  • Influencing and maintaining effective working relationships with internal and external stakeholders.
  • Demonstrating a customer-centric approach by continually seeking to better understand our diverse customers.
  • Promoting a one team culture that celebrates success, prioritizes team members' health, safety, and wellbeing.
What You'll Need
  • Able to influence and maintain effective working relationships with internal and external stakeholders.
  • To be proactive in driving continuous improvement of process and procedures.
  • To promote a one team culture which celebrates success and puts our team members health, safety, and wellbeing first.
  • Candidates must be able to demonstrate strong leadership skills, excellent communication skills, and the ability to work independently in a fast-paced environment.
About Your Next Step

As a Retail Operations Director at Coles, you will be accountable for delivering exceptional customer service, driving profitability, and contributing to a positive work environment. With a competitive salary estimated at around $120,000 per annum, this exciting opportunity offers the chance to grow your career in a dynamic retail environment.



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