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Retail Operations Leadership Role
1 month ago
At Coles, we're dedicated to making a real difference in the lives of our customers. As a Retail Operations Leader, you'll play a vital role in driving excellence in our Customer Click & Collect teams, inventory management, and office operations.
About the OpportunityWe're seeking an experienced retail professional to lead our store's operations, focusing on delivering exceptional customer service and achieving profitability goals.
You'll work closely with the Store Manager to develop and implement strategies that drive business growth, improve efficiency, and enhance the shopping experience for our customers.
Your Key Responsibilities- Lead and manage the day-to-day operations of the Customer Click & Collect team, ensuring seamless execution and excellent customer satisfaction
- Collaborate with the Store Manager to develop and implement operational plans, aligning with business objectives and strategies
- Maintain accurate inventory records, manage stock levels, and optimize inventory processes to minimize waste and maximize productivity
- Analyze data and metrics to inform business decisions, identify areas for improvement, and implement changes to drive results
To succeed in this role, you'll need strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences. You'll be a proactive problem-solver, able to think critically and make informed decisions.
What We OfferAs a Retail Operations Leader at Coles, you'll enjoy a competitive salary range of AU$80,000 - AU$120,000 per annum, depending on your level of experience and qualifications. You'll also have access to a range of benefits, including professional development opportunities, a generous leave package, and discounts on Coles products.
