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Sales Administration Coordinator
2 months ago
We're a company that's passionate about living sustainably and reducing single-use plastics. Our mission is to create innovative, eco-friendly products that make a positive impact on the environment.
Your New Role
As a Sales Administration Coordinator, you'll play a crucial part in our sales operations, providing administrative support to our independent channel's customer base. Your responsibilities will include managing end-to-end coordination for nominated accounts, handling global cold lead enquiries, and serving as the primary contact for our Business Development Managers (BDMs).
Your Key Responsibilities
- Administrative Support: Provide essential administrative support to the BDM team, handling communications and order fulfilment.
- Digital Asset Management: Create and manage digital asset packs for BDMs and buying groups on a bi-monthly basis.
- Sales Service: Deliver exceptional sales service, maintaining timely and quality communication with clients.
- Order Management: Manage sales orders, report on inventory levels, and support sales targets.
- Data Management: Contribute to data management, ERP support, and business projects.
- Event Coordination: Coordinate retailer and internal sales conferences.
- Query Resolution: Resolve sales queries, monitor payments, and maintain outstanding orders.
- Analysis and Reporting: Analyze and report on EDM results and new leads, ensuring brand compliance.
What We're Looking For
- Exceptional Organisation: Exceptional organisation and time management skills.
- Reliability and Teamwork: Proven reliability and teamwork in a fast-paced environment.
- Technical Skills: Experience with cloud-based ERP and sales-focused CRM systems.
- Attention to Detail: Strong attention to detail and problem-solving abilities.
- Industry Experience: Previous experience in sales administration or wholesale environments.
- Technical Familiarity: Familiarity with NetSuite, Google Suite, and wholesale consumer goods.
Our Culture
We're a company that values diversity and inclusion, and we strive to create a culture that's welcoming and inclusive for everyone. We're a creative, pragmatic, and driven team that's passionate about making a positive impact on the environment.
