Lead Investigator Role

5 days ago

Sydney, New South Wales, Australia beBeeInvestigation Full time $120,000 - $150,000
Investigation Specialist Lead

This role focuses on conducting in-depth investigations into incidents, complaints, and alleged breaches to ensure compliance with governance requirements and promote client safety.

Key Responsibilities
  • Provide expert advice on investigation procedures to meet quality management and client safety standards.
  • Conduct timely, thorough investigations into allocated incidents, allegations, and complaints.
  • Foster collaborative relationships within the team and other business functions to enhance operational efficiency.
  • Develop professional working relationships with internal and external stakeholders, mentoring frontline management in investigations and complaint resolution.
Requirements
  • Tertiary qualifications or equivalent experience in a relevant field.
  • Demonstrated expertise in conducting investigations into client-related incidents, allegations, and complaints.
  • Solid knowledge of legislation governing the disability sector.
  • Previous experience investigating serious incidents and complaint resolution.

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