
Dedicated Medical Office Support Specialist
1 day ago
We are seeking an experienced medical receptionist to join our team. This part-time, permanent role will provide essential support to a solo ENT surgeon.
- Main Responsibilities:
- Manage all incoming and outgoing communications, including phone calls, emails, and patient enquiries
- Welcome patients to the practice, coordinate appointments, cancellations, and rescheduling using Genie software.
- Prepare clinics, including billing and receipting of patient consultations
- Assist with theatre quotations, bookings, and preparation of theatre lists
- Medical typing of general letters, surgical reports, and medicolegal correspondence
Requirements:
- At least 1-3 years experience in a similar specialist environment
- Previous medical typing experience
- Strong understanding of Medicare, DVA, WorkCover, and Private Health Fund billing processes
- Team player who can work independently and contribute effectively to a small team setting
- Excellent time management and organisational skills
- Proficiency in Genie software for practice and patient management
- Clear, concise, and professional communication skills
Benefits of Working as a Medical Receptionist
- Opportunity to gain valuable experience in a specialist environment
- Chance to develop strong communication and organisational skills
- Be part of a dynamic team working towards a common goal
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