Effective Service Delivery Director
2 weeks ago
Team Leader is a critical leadership role that plays a pivotal part in ensuring the day-to-day operations of the service centre are effectively managed. As a Team Leader, you will oversee a multi-disciplinary team of youth justice staff to provide high-quality court, casework and restorative justice services to young offenders, their families and victims.
Key Responsibilities- Develop and maintain an inclusive culture that aligns with human rights principles and supports departmental programs aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.
- Provide supervision to staff in the use of evidence-based skills and processes associated with reducing re-offending, including case management frameworks, risk assessment tools, and targeted interventions.
- Allocate, prioritize and quality assure individual tasks in accordance with departmental procedures and statutory delegations.
- Participate in professional development and maintain knowledge of contemporary practice in work with young people who offend.
- Oversee suicide risk management processes in the youth justice service centre.
- Provide timely advice and assistance on complex matters to ensure delivery of quality youth justice casework and restorative justice practices.
- Contribute to strategic planning, reviews and key decision-making as a member of the youth justice service centre staff and management teams.
- Develop collaborative relationships with internal and external stakeholders to facilitate cooperation on case-related matters and restorative justice processes.
- Assist in identifying trends and issues in client service delivery and evaluating client outcomes.
This role offers the opportunity to make a positive impact on the lives of young people and their families, while also developing your leadership and management skills.
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