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Customer Success Strategist

1 week ago

Melbourne, Victoria, Australia Connecteam Full time
Key Responsibilities

As our new Account Executive in Australia, you will be responsible for:

  • Becoming a product expert and leveraging that knowledge to guide customers towards becoming paying clients.
  • Providing top-notch customer service, addressing any queries or concerns promptly, and ensuring customer satisfaction.
  • Improving our product based on customer insights and feedback, taking into account their needs and demands.
  • Owning the full sales cycle, managing your own account pipeline, and contributing to the team's pipeline to achieve consistent over-performance of monthly quotas.

Your primary goal is to establish long-lasting relationships with our customers, earning their trust and loyalty through exceptional service and support.