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Retail Experience Leader
2 weeks ago
We are looking for a highly skilled and experienced Retail Store Manager to lead our team in delivering exceptional customer experiences and achieving business goals.
About the Role
This is an exciting opportunity for a motivated and results-driven individual to join our team as a Retail Store Manager. As a key member of our leadership team, you will be responsible for leading a team of sales consultants, optometrists, and other support staff to deliver outstanding customer service, achieve sales targets, and drive business growth.
Key Performance Indicators (KPIs)
Your success will be measured by your ability to meet or exceed sales targets, maintain high levels of customer satisfaction, and ensure excellent store appearance and merchandising standards.
Requirements
To be successful in this role, you will need:
• Previous experience in retail management, preferably in the eyewear industry
• Proven track record of delivering results in a fast-paced environment
• Strong leadership and communication skills
• Ability to motivate and develop a team of sales consultants and support staff
• Excellent customer service skills and a passion for delivering exceptional customer experiences
• Ability to work effectively in a team environment and build strong relationships with colleagues and customers
Benefits
As a Retail Store Manager with us, you will enjoy a range of benefits including:
• Competitive salary and bonus structure
• Opportunities for career advancement and professional development
• Collaborative and dynamic work environment
• Access to our world-class web-based learning platform to keep you up-to-date with the latest products and services
• Generous team allowance to reward and recognize your achievements
• Annual Leadership Conference where you will have the opportunity to connect with other leaders across the business
What We Offer
We strive to create a workplace that is diverse, inclusive, and welcoming to all. We welcome applicants from all backgrounds and identities, regardless of age, sex, ethnicity, or sexual orientation. Our goal is to empower individuality and self-expression through our beautiful, affordable eyewear, inviting stores, and incredible people.
