Technical Advisor

4 weeks ago


Brisbane, Queensland, Australia Https:www.energyjobline.comsitemap Full time
About the Role

The Technical Advisor will provide technical assistance to the Claims Advisors by contributing to and driving proactive claims management. This role is a high potential career development opportunity to join our growing NSW Workers Insurance business.

Key Responsibilities

• Act as the subject matter expert for the immediate team in area of specialisation and is the main point of contact for all technical queries relating to policy, legislation, product knowledge, systems, processes or procedures.
• Provides specialist technical and/or professional advice for the authorisation and approval of complex claims involving analysis and experience to arrive at the correct course of action.
• Increase awareness of the cost and consequence of technical decisions.
• Provide technical expertise and support to ensure ongoing quality decisions and outcomes.
• Actively share knowledge, advise and coach others to build and develop technical capabilities to create a 'high performing team environment'.
• Effectively interpret market information, legislative changes and performance information to identify and to act on opportunities or areas requiring improvement.

What You'll Bring

• Proven experience in NSW Workers Compensation.
• Experience in Personal Injury Management.
• Tertiary qualification in Business, Commerce or related field - Desired.
• Diploma of Personal Injury Management – Desired.

What We Can Offer You

• Competitive benefits package and excellent work culture.
• Excellent discounts on a range of retail favourite stores as well as banking and insurance products.
• A range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leave.
• Invest in your brighter future with ongoing study support and career development programs.

This is a fantastic opportunity to join our team and contribute to the success of our NSW Workers Insurance business.

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