EDRMS Technical Solutions Specialist
1 week ago
- Job Summary
- We are seeking an experienced Senior Advisor (EDRMS) to assist the Principal Advisor (EDRMS) in delivering core administrative functions for the Queensland Government.
- Main Responsibilities
- Maintenance and administration of EDRMS applications, focusing on application administration, testing, and providing outstanding customer-centric support to end-users.
- Provision of sound technical solutions and efficient management of day-to-day issues arising from EDRMS application operation.
- Development and delivery of effective one-on-one and group end-user training via online platforms.
- Development and ongoing maintenance of end-user training materials and manuals.
- Participation in technical research and development to enable continuing innovation within the system infrastructure and provide efficient system maintenance.
- Performance of core daily checks and ongoing system monitoring.
- Creation, change, and deletion of user accounts per request processes.
- Required Skills
- EDRMS, Technical, Advisor, Support, ICT
- Demonstrated experience with the administration of Content Manager is highly regarded.
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