Member Relationship Specialist

4 weeks ago

Sydney, New South Wales, Australia People's Choice Full time

{"About the Role": "We are seeking a highly skilled Member Relationship Consultant to join our National Contact Centre team. As a key member of our team, you will be responsible for delivering exceptional customer service and building strong relationships with our members.

Your key responsibilities will include:

* Providing expert advice on our range of financial products, including personal loans, credit cards, and insurance
* Identifying members' needs and referring them to relevant specialists, such as our Home Loan Specialists and Financial Planners
* Displaying second-to-none service that is timely and accurate

In return, you will have the opportunity to work in a dynamic and supportive team environment, with a focus on results and team success.

We offer a range of benefits, including extensive financial and lifestyle benefits, flexibility and hybrid working arrangements, and career development opportunities.

If you are a passionate and results-driven individual with a focus on customer service, we encourage you to apply for this exciting opportunity.", "Key Responsibilities": "

* Provide expert advice on our range of financial products
* Identify members' needs and refer them to relevant specialists
* Display second-to-none service that is timely and accurate

", "About You": "

We are looking for a highly skilled and passionate individual who is able to work under pressure while maintaining a positive attitude. You will have a strong ability to meet targets/KPIs and contribute to team success.

If you are a motivated and results-driven individual with a focus on customer service, we encourage you to apply for this exciting opportunity.", "Benefits": "

We offer a range of benefits, including:

* Extensive financial and lifestyle benefits
* Flexibility and hybrid working arrangements
* Career development opportunities

"}

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