Restaurant Operations Manager

2 weeks ago


Cairns Regional, Australia Hungry Jack's® Pty Ltd Full time
About Hungry Jack's

Hungry Jack's is a leading Australian brand in the Quick Service Restaurant industry, with over 440 stores across the country and a team of over 20,000 employees.

The Role

We are seeking an experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for the safe, effective, and efficient operation of our restaurant.

Key Responsibilities
  1. Provide Safety Leadership
    • Manage day-to-day operations with a focus on safe work practices that are compliant with local legislation and Hungry Jack's standards.
    • Ensure safety and security procedures are enforced.
  2. Create a Guest Obsessed Culture
    • Interview, hire, train, and supervise your team to deliver exceptional guest service on every occasion.
    • Evaluate employee performance, promotions, disciplinary discussions, and resolve employee grievances.
    • Ensure that guests receive prompt service and quality food.
    • Execute the National Marketing Plan on your shifts to ensure our guests receive a consistent experience.
    • Respond to guest inquiries and feedback about goods and services and provide appropriate corrective actions.
  3. Build the Brand (Business Planning)
    • Utilise your Business Priority Plan to continually improve your Restaurant performance.
    • Review business results regularly and communicate to your team, with clear action plans implemented to achieve improvement.
  4. Lead a High Performing Team
    • Create a culture that emphasises growth, trust, and accountability.
    • Build your Restaurant Team to ensure effective shift coverage with productive and proficient employees.
    • Develop and maintain a succession plan that engages and retains your internal talent pipeline.
Requirements

AQF Certificate II or III or minimum of one-year relevant experience. All successful applicants will be required to provide a National Police check.

How to Apply

If you are a motivated and experienced Restaurant Operations Manager looking for a new challenge, please submit your application, including a cover letter and recent resume.



  • Cairns Regional, Australia Guzman y Gomez Mexican Kitchen Full time

    Job SummaryWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Guzman y Gomez Mexican Kitchen in Cairns. As a key member of our management team, you will be responsible for leading the daily operations of the restaurant, ensuring exceptional customer service, and driving sales growth.Key...


  • Cairns Regional, Australia Hungry Jack's® Pty Ltd Full time

    About Hungry Jack'sHungry Jack's is a leading quick service restaurant chain with over 440 stores across Australia, employing over 20,000 people. We are an iconic Australian brand, delivering high-quality products and exceptional customer experiences.About the RoleThis is a permanent full-time position, requiring the successful candidate to hold and maintain...


  • Cairns Regional, Australia Grill'd Full time

    About Grill'dGrill'd is a leading fast-food chain with a strong presence in Australia, operating over 175 locally-minded restaurants across the country. Founded in Melbourne in 2004, we pride ourselves on serving nutritious burgers and fostering a culture of community engagement.Job SummaryWe are seeking an experienced Restaurant Operations Manager to join...


  • Cairns Regional, Australia Grill'd Full time

    About Grill'dWe're a fast-growing restaurant chain with a passion for serving nutritious burgers and a commitment to community engagement. Our team is dedicated to delivering exceptional customer experiences and driving business growth.Restaurant Manager RoleWe're seeking an experienced Restaurant Manager to lead our Cairns team. As a key member of our...


  • Cairns Regional, Australia Hungry Jack's® Pty Ltd Full time

    Salary Range: $65,000 - $74,000 + SuperAbout Hungry Jack's - ABN:Hungry Jack's is a franchise of the international Burger King Corporation. With over 440 stores in Australia and more than 20,000 employees, we are an iconic Australian brand, delivering quality products within the Quick Service Restaurant industry.About The RoleThis is a permanent full-time...


  • Cairns Regional, Australia Hungry Jack's® Pty Ltd Full time

    Salary Range: $65,000 - $74,000 + SuperAbout Hungry Jack's - ABN:Hungry Jack's is a franchise of the international Burger King Corporation. With over 440 stores in Australia and more than 20,000 employees, we are an iconic Australian brand, delivering quality products within the Quick Service Restaurant industry.Position OverviewThis is a permanent full-time...


  • Cairns Regional, Australia The Reef House Adults Retreat Full time

    {"h3": "Job Overview"} The Reef House Adults Retreat is seeking a highly skilled and experienced Assistant Restaurant Manager to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our restaurant. {"h3": "Key Responsibilities"} Manage the daily...


  • Cairns Regional, Australia Hungry Jack's® Pty Ltd Full time

    About the RoleWe are seeking a highly motivated and experienced leader to join our Hungry Jack's Restaurant Leadership Team as an Assistant Manager. As a key member of our team, you will be responsible for leading a team of employees, providing exceptional customer service, and driving sales growth.Key ResponsibilitiesLead a team of employees to deliver...


  • Cairns Regional, Australia The Reef House Boutique Hotel and Spa Full time

    {"h3": "Restaurant Manager Role at The Reef House Boutique Hotel and Spa", "p": "We are seeking a highly skilled and experienced Restaurant Manager to join our team at The Reef House Boutique Hotel and Spa. As a Restaurant Manager, you will be responsible for ensuring the highest level of guest engagement and service in our stunning beachside Restaurant.Our...


  • Cairns Regional, Australia Hungry Jack's® Pty Ltd Full time

    Salary Range: $65,000 - $74,000 + SuperAbout Hungry Jack's - ABN:Hungry Jack's is a franchise of the international Burger King Corporation. With over 440 stores in Australia and more than 20,000 employees, we are an iconic Australian brand, delivering quality products within the Quick Service Restaurant industry.Position OverviewThis is a permanent full-time...


  • Cairns Regional, Australia Hungry Jack's® Pty Ltd Full time

    Salary Range: $65,000 - $74,000 + SuperAbout Hungry Jack's - ABN:Hungry Jack's is a franchise of the renowned Burger King Corporation. With over 440 locations across Australia and a workforce exceeding 20,000, we are a prominent Australian brand committed to delivering high-quality offerings within the Quick Service Restaurant sector.About The RoleThis is a...


  • Cairns Regional, Australia Zambrero Full time

    {"Job Title": "Restaurant Manager", "Job Description": "About ZambreroWe are Australia's largest Mexican franchise, offering healthy, fresh food while fighting world hunger. Our restaurants are open day and night, providing flexibility to balance work, school, and play.We donate one meal to someone in need for every bowl or burrito bought at Zambrero through...


  • Cairns, Queensland, Australia Grill'd Healthy Burgers Full time

    Are you ready to take the next step in your career as a Restaurant Operations Manager at Grill'd Healthy Burgers? We're a fast-paced and dynamic company with a passion for serving nutritious burgers to our customers. As a Restaurant General Manager, you will be responsible for leading and managing a high-performing team to drive sales growth and...


  • Cairns, Queensland, Australia Zambrero Full time

    About the RoleWe are seeking a highly skilled Restaurant Manager to lead our Earlville restaurant team at Zambrero, Australia's largest Mexican franchise. As a Restaurant Manager, you will be responsible for overseeing the daily operations of the restaurant, ensuring exceptional customer service, and driving sales growth.Key ResponsibilitiesManage a...


  • Cairns, Queensland, Australia Grill'd Full time

    About UsGrill'd is a leading fast-food chain with a strong focus on healthy and sustainable food options. We're committed to providing an exceptional customer experience and fostering a positive work environment for our team members.Job SummaryWe're seeking an experienced Restaurant Manager to join our team in Cairns. As a Restaurant Manager, you'll be...


  • Cairns City, Queensland, Australia Crystalbrook Collection Hotels Full time

    {"title": "Restaurant Operations Manager", "content": "Restaurant Operations ManagerCrystalbrook Collection Hotels is seeking a skilled Restaurant Operations Manager to join our team. As a Restaurant Operations Manager, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and maintaining...


  • Mackay Regional, Australia Nando's Australia PTY LTD Full time

    About the RoleWe are seeking an experienced Restaurant Operations Manager to join our team at Nando's Australia PTY LTD. As a Restaurant Operations Manager, you will be responsible for leading a team of staff to deliver exceptional customer service and high-quality food in a fast-paced restaurant environment.Key ResponsibilitiesLead a team of staff to...


  • Whitsunday Regional, Australia Manhattan Group Full time

    Restaurant Shift Leader OpportunityWe are seeking a skilled Restaurant Shift Leader to join our team at Manhattan Group's all-day dining restaurant in the Mornington Peninsula. As a key member of our front-of-house team, you will be responsible for overseeing the smooth operation of our restaurant during lunch or dinner shifts, ensuring exceptional service...


  • Mackay Regional, Australia Nando's Australia PTY LTD Full time

    Restaurant Leadership OpportunityWe are seeking an experienced Restaurant Operations Manager to join our team at Nando's Australia PTY LTD. As a Restaurant Operations Manager, you will be responsible for leading a team of staff to deliver exceptional customer service and high-quality food in a fast-paced restaurant environment.Key Responsibilities:Lead a...


  • Mackay Regional, Australia Hungry Jack's® Pty Ltd Full time

    About Hungry Jack'sHungry Jack's is a leading quick service restaurant chain with over 440 locations across Australia, serving a wide range of customers every day.The RoleWe are seeking a highly skilled and experienced Restaurant Manager to join our team at Hungry Jack's. As a Restaurant Manager, you will be responsible for the overall operation of the...