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Asset Management and Compliance Leadership Opportunity

2 weeks ago

Parramatta Park, Queensland, Australia beBeeCompliance Full time $100,000 - $120,000
Job Title: Operations Centre Asset Compliance Team Leader">

Parramatta, New South Wales, Australia

Overview of the Role:

This exciting opportunity has arisen for a skilled leader to oversee a small team of customer service officers located on-site at a major government precinct.

The ideal candidate will have strong leadership experience, including performance coaching and workflow management. They will be responsible for ensuring consistent high-quality performance from their team and collaborating with technical services teams and subcontractors to maintain accurate asset registers and reporting.

As the escalation point for client enquiries and service delivery issues, they will provide excellent customer service and relationship management skills.

Key Responsibilities:

  • Lead and mentor a team of customer service officers
  • Oversee asset data accuracy and compliance reporting
  • Collaborate with technical services teams and subcontractors
  • Act as the escalation point for client enquiries and service delivery issues
Requirements:

To succeed in this role, you will require:

Minimum Requirements:

  • Minimum 2+ years in facilities management or a similar client service environment
  • Leadership experience
  • Strong data analysis and reporting skills
  • Excellent customer service and relationship management skills

Preferred Requirements:

  • Familiarity with asset and compliance systems
  • Australian Citizenship and a National Police Clearance

Benefits:

This is an exciting opportunity to shape processes and team culture from the ground up. You will work on-site at a major government precinct and collaborate with supportive teams and build strong stakeholder relationships.

You will also have access to employee recognition programs, wellbeing initiatives, and community engagement days.

The company offers training provided on internal systems and processes, ensuring you have the tools and support needed to excel in your role.

Why Apply:

This is a newly created role where you can make an immediate impact and shape the way forward.

By applying for this role, you will have the opportunity to develop your skills across asset management, reporting, and compliance within a high-profile contract.