Commercial Manager
1 week ago
At H&M Group, we're looking for a Commercial Manager - Store Operations to join our team. As a key member of the store management team, you'll be responsible for overseeing store operations, leading a team of sales assistants, and driving commercial KPIs.
Key Responsibilities:
- Offer customers a high level of service through styling advice, product knowledge, and store experience.
- Analyse selling information and work with the store manager to maximise sales performance.
- Lead a team of sales assistants to achieve excellent standards of service.
- Support recruitment and ensure induction and training for new starters.
- Assist the store manager in identifying future talents and developing plans for their progression.
- Oversee store operations, including inventory management and visual merchandising.
Requirements:
- Minimum 1 year management experience in a similar role with proven results in driving commercial KPIs and team development.
- Excellent communication skills and the ability to delegate, follow up, and provide feedback.
- Strong organisational skills and the ability to prioritise multiple tasks based on the needs of the business.
- Customer-focused and self-motivated.
- Ability to work a flexible schedule, including early mornings, weekends, and evenings when required.
What We Offer:
- 25% staff discount across all H&M Group brands.
- Clothing allowance.
As a Commercial Manager - Store Operations, you'll have the opportunity to work in a fast-paced retail environment, driving commercial results and developing your leadership skills. If you're passionate about retail and have a strong commercial acumen, we'd love to hear from you.
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