Commercial Manager

1 week ago


Chadstone, Victoria, Australia H&M Group Full time
Commercial Manager - Store Operations

At H&M Group, we're looking for a Commercial Manager - Store Operations to join our team. As a key member of the store management team, you'll be responsible for overseeing store operations, leading a team of sales assistants, and driving commercial KPIs.

Key Responsibilities:

  • Offer customers a high level of service through styling advice, product knowledge, and store experience.
  • Analyse selling information and work with the store manager to maximise sales performance.
  • Lead a team of sales assistants to achieve excellent standards of service.
  • Support recruitment and ensure induction and training for new starters.
  • Assist the store manager in identifying future talents and developing plans for their progression.
  • Oversee store operations, including inventory management and visual merchandising.

Requirements:

  • Minimum 1 year management experience in a similar role with proven results in driving commercial KPIs and team development.
  • Excellent communication skills and the ability to delegate, follow up, and provide feedback.
  • Strong organisational skills and the ability to prioritise multiple tasks based on the needs of the business.
  • Customer-focused and self-motivated.
  • Ability to work a flexible schedule, including early mornings, weekends, and evenings when required.

What We Offer:

  • 25% staff discount across all H&M Group brands.
  • Clothing allowance.

As a Commercial Manager - Store Operations, you'll have the opportunity to work in a fast-paced retail environment, driving commercial results and developing your leadership skills. If you're passionate about retail and have a strong commercial acumen, we'd love to hear from you.



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