Retail Store Operations Manager

1 month ago


Chadstone, Victoria, Australia H&M Group Full time

Company Overview

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COS is a fashion brand for women and men rooted in contemporary culture, offering innovative design, elevated essentials, and wardrobe icons. Our design ethos has always put lasting style, quality, and sustainability first.

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We are part of the H&M Group, a leading global fashion company with over 170,000 employees across 74 markets worldwide.

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About the Role

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This is a leadership position that oversees store operations, ensuring exceptional customer service, maximizing sales performance, and driving commercial growth. The ideal candidate will have previous management experience, excellent communication skills, and a passion for fashion and retail.

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Salary: $55,000 - $65,000 per year

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Responsibilities

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  • Lead a team of sales assistants to achieve high standards of service and sales performance">
  • Analyze sales data and develop strategies to drive commercial growth">
  • Oversee store operations, including inventory management, visual merchandising, and store maintenance">
  • Support recruitment, induction, and training of new starters">
  • Collaborate with the store manager to identify future talents and develop their skills">
  • Stepping into the role of Store Manager in their absence">
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Requirements

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  • Minimum 1 year management experience in a similar role">
  • Excellent communication and leadership skills">
  • Strong organizational and analytical abilities">
  • Customer-focused and self-motivated">
  • Able to work a flexible schedule, including early mornings, weekends, and evenings">
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Benefits

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  • 25% staff discount across all H&M Group brands">
  • Clothing Allowance">
  • Ongoing training and development opportunities">
  • Flexible scheduling and paid time off">
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About Us

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COS values diversity, inclusivity, and teamwork. We believe in empowering our employees to take ownership and make a positive impact on our business. If you're passionate about fashion, leadership, and customer service, we encourage you to apply for this exciting opportunity.



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