Family Wellbeing Manager

6 days ago

Brisbane, Queensland, Australia ATSICHS Brisbane Full time
About ATSICHS Brisbane

ATSICHS Brisbane is a not-for-profit community-owned health and human services organization delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way – supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families.

ATSICHS Brisbane is a member of the Institute for Urban Indigenous Health (IUIH).

Our organization is dedicated to providing high-quality services that meet the diverse needs of our community.

About the Role

The Family Wellbeing Manager plays a critical role in leading the team in enacting wrap-around care for young people and their families across the ATSICHS system. This includes the broad range of Human Service programs, Medical, and Early Childhood services.

The successful candidate will be responsible for leading the implementation of staff supports that maintain adherence to the program Model of Care, Human Service Practice Framework, and enhancing staff role clarity that places clients' quality and impact as the primary focus.

Key Responsibilities
  • Lead the implementation of management operational processes and non-negotiable tasks.
  • Lead one-to-one formal in-field coaching/training with each staff member, utilizing the Mobcare coaching system and all relevant tools in the framework.
  • Lead the transparent use, access, and modelling of data for staff and team to see and understand on a regular basis. Ensure all team printed dashboards are updated monthly in common areas.
  • Ensure leadership decisions are data-informed and based on the priority of achieving client impact and quality.
  • Ensure direct reports and team consistently use client outcome tools (Outcome Rating Scale) at each home contact.
  • Ensure all case plans and interventions provided by team are meaningful outcomes-based that do not promote client dependence on services.
  • Lead the relationship development with Child Safety Service Centre Managers, ensuring programs and services are responsive to the needs of partners.
  • Directly and proactively manage team culture worries, ensuring changes are consulted with the Program Manager.
Culture

We are a diverse, ambitious team excited about what we do. We value integrity, excellence, transparency, and accountability. We work as a team to make our clients and ourselves successful.

Benefits
  • Permanent full-time position at Logan and Brisbane.
  • Starting annual salary of $113,000 (depending on qualifications and experience).
  • 11.5% Super + Not for Profit Salary Packaging (Increases your take-home pay).
  • Work for a community-controlled organization.
Requirements
  • Current Bachelor's Degree in Social Work, Human Services, Social Science, Health, Allied Health, Youth Work, Community Services, Family Intervention, or Criminology with 4 years' relevant experience in family support, child protection, youth support, or related field.
  • Current Diploma in Community Services, Social Work, Human Services, Child and Family, Allied Health, Youth Work, Child and Family Intervention with 5 years' relevant experience in family support, child protection, youth support, or related field.
  • At least 3 years of abovementioned experience in a case management role.
Additional Requirements
  • Requirement to travel across the Logan and/or Brisbane region, as per program location.
  • Current drivers' license.
  • Flexibility to work outside 8:30am-5pm business hours in meeting individual client needs and provide responsive care.
  • Working with Children's Card (Blue Card) or be eligible to apply.
  • Valid police check.

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