**Workplace Operations Manager Position**

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That's why we're redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise.

• We provide 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most.
• In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

We harness real-time insights to enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible business outcomes.

Sonder is experiencing rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by leading venture capital firms, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our Impact And Scale

• Over 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

This role is about creating an engaging, well-run workplace where teams can do their best work and feel connected. As an integral member of the People team, you'll oversee day-to-day office operations and lead the delivery of memorable team experiences.

What You'll Be Doing

• Keep our office humming, run reception, shared spaces, meeting rooms, and supplies
• Own vendor relationships for cleaning, catering, and maintenance
• Manage building access, office devices, and WHS compliance
• Ensure a seamless experience for visitors, contractors, and employees alike
• Lead the planning and execution of engaging team events, monthly socials, and larger company-wide functions that foster connection and culture
• Manage office and event budgets effectively, balancing experience with cost-efficiency
• Partner with the P&C team to support onboarding, creating a great first-day experience for new joiners
• Partner with the P&C team to help embed culture across the office
• Be the friendly face for first-day experiences, and the organiser behind the scenes
• Build strong relationships across teams and act as a trusted point of contact for office needs

The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you will embody the Sonder values and love working in a fast-paced, dynamic workplace.

What You Bring To The Team

• Proven experience in office management or workplace operations, with a focus on creating a great employee experience
• Strong organisational skills and the ability to manage multiple priorities simultaneously
• Confidence using Google Workspace (Docs, Sheets, Slides, Calendar) to stay on top of tasks
• Excellent communication skills, both written and verbal, with an eye for detail
• Experience planning and coordinating events of various sizes
• Calm under pressure, adaptable, and solutions-focused when challenges arise
• A team-first mentality and willingness to roll up your sleeves to get things done
• Love organising, whether it's logistics, office supplies, or events, and take pride in high standards
• A genuine interest in building an inclusive, well-run, and welcoming workplace

Why Join Sonder?

• Hybrid and flexible working environment
• Gain free access to the Sonder app for you and your family, offering 24/7 on-demand support for health, wellbeing, and safety
• $1000 annual contribution as part of your development plan + 2 days of study leave
• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay
• Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder's success
• Salary packaging novated leasing
• Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs
• Free coffee on Tuesdays and catered lunch on Thursdays
• Team social fund to connect with your team, plus monthly company wide social events
• Dog-friendly office
• Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community

Check out our life page for more info

Equal Employment Opportunity

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people's lives every day.