Customer Service Coordinator
2 weeks ago
We are seeking a skilled Customer Service Support staff member to join our Home Care Package services team at Baptcare. This full-time role involves providing exceptional customer service to our clients, managing their accounts, and coordinating services to meet their needs.
Key Responsibilities- Provide internal and external customer service via telephone to our Home Care Package customers and private fee-for-service customers.
- Liaise with Baptcare customers daily to provide administrative support for customer care plans.
- Update customer notes, budgets, and schedules, and process invoices on a daily basis.
- Prepare month-end reports to ensure accurate financial and operational data.
- Minimum of 2 years' experience in a similar phone-based role with high volumes of incoming calls and problem-solving experience.
- Experience in the Aged Care sector is highly regarded.
- Qualification in Office Administration or equivalent experience is preferred.
- A hybrid work model with regular in-person meetings in Camberwell.
- Access to not-for-profit salary packaging benefits.
- A supportive team environment that fosters skill development and career growth.
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Customer Service Liaison Coordinator
6 days ago
Dandenong, Victoria, Australia Baptcare Full timeAbout BaptcareWe are a faith-based, purpose-driven organisation providing residential and community care for older adults, support to children, families, and individuals with disabilities.Job OverviewThis full-time role is available in our South location. As a Customer Service Liaison Coordinator, you will be the first point of contact for Baptcare's Home...
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Sales and Customer Service Coordinator
3 weeks ago
Dandenong, Victoria, Australia Hoerbiger Full timeJob SummaryWe are seeking a highly skilled and motivated Sales and Customer Service Coordinator to join our team at HOERBIGER Australia Pty Ltd.The successful candidate will be responsible for providing exceptional customer service, processing customer enquiries and orders efficiently, and ensuring the Quality Management System is adhered to.Key...
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Customer Service and Sales Coordinator
4 weeks ago
Dandenong, Victoria, Australia Hoerbiger Full timeRole OverviewHOERBIGER Australia Pty Ltd is seeking a highly skilled Customer Service and Sales Coordinator to join our team in Perth. As a key member of our Compression Technology team, you will be responsible for providing exceptional customer service, processing customer enquiries and orders, and ensuring the Quality Management System is adhered to.Key...
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Sales and Customer Service Coordinator
4 weeks ago
Dandenong, Victoria, Australia Hoerbiger Full timeJob SummaryWe are seeking a highly skilled and organized Sales and Customer Service Coordinator to join our team at HOERBIGER Australia Pty Ltd. As a key member of our Perth branch, you will be responsible for providing exceptional customer service, processing customer enquiries and orders, and ensuring the Quality Management System is adhered to.Key...
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Sales & Customer Service Coordinator
4 weeks ago
Dandenong, Victoria, Australia Hoerbiger Full timeJob SummaryWe are seeking a highly skilled and organized Sales & Customer Service Coordinator to join our team at Hoerbiger Australia Pty Ltd. As a key member of our Compression Technology team, you will be responsible for providing exceptional customer service and support to our internal and external customers.Key ResponsibilitiesAssist with the day-to-day...
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Logistics Coordinator
2 weeks ago
Dandenong, Victoria, Australia Team Global Express Full timeAbout the RoleWe're seeking a talented Logistics Coordinator to join our team at Team Global Express. In this pivotal role, you'll play a crucial part in delivering top-notch transport and distribution services to our customers.Key Responsibilities Ensure all deliveries are allocated to suitable vehicles and presented to drivers in required locations....
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Customer Relationship Coordinator
2 days ago
Dandenong, Victoria, Australia Ingram Content Group Full timeAbout Ingram Content GroupIngram Content Group is a leading distributor of physical and digital content, serving thousands of publishers, retailers, and libraries worldwide.We're committed to revolutionizing the way publishers make books available in an on-demand world and helping publisher content reach readers globally.Job Summary:This role coordinates...
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Service Coordinator
2 weeks ago
Dandenong, Victoria, Australia Temperzone Full timeAbout the RoleTemperzone is seeking a skilled HVAC Technical Lead to join our Melbourne site. In this hybrid role, you will lead and mentor a team of dedicated technicians and warranty agents, ensuring the delivery of outstanding service while maintaining our company's stellar reputation.Key ResponsibilitiesUtilize your technical knowledge to perform...
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Client Services Coordinator
4 weeks ago
Dandenong, Victoria, Australia Ingram Content Group Full timeJob Title: Client Services RepresentativeJoin Ingram Content Group, a leading distributor of physical and digital content, as a Client Services Representative. In this role, you will be responsible for coordinating customer relationships and supporting the Sales Team and Publishers to ensure timely setup of print-on-demand publications and provide advice on...
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Customer Service Liaison
4 weeks ago
Dandenong, Victoria, Australia Gates Corporation Full timeROLE OVERVIEW: As a Customer Service Coordinator at Gates Corporation, you will be the primary point of contact for customers, handling inquiries and orders with professionalism and efficiency. Your role will involve communicating with customers to address issues, concerns, and complaints, while also offering alternative products and upselling opportunities....
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Customer Service Representative
4 weeks ago
Dandenong, Victoria, Australia Baptcare Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Support to join our team at Baptcare. As a key member of our Home Care Package services, you will be the first point of contact for our customers, providing exceptional internal and external customer service via telephone.Key ResponsibilitiesManage customer accounts, including...
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Client Services Coordinator
2 weeks ago
Dandenong, Victoria, Australia Ingram Content Group Full timeJob Title: Client Services RepresentativeAt Ingram Content Group, we are looking for a skilled Client Services Representative to join our team. As a key member of our customer-facing team, you will be responsible for coordinating customer relationships and supporting the Sales Team and Publishers to ensure timely setup of print-on-demand publications and...
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Customer Service Representative
2 weeks ago
Dandenong, Victoria, Australia Sika Full timeJob Title: Customer Service OfficerJob Summary:We are seeking a highly motivated and efficient Customer Service Officer to join our team at Sika Australia. The ideal candidate will have previous experience in a similar role and possess excellent communication and interpersonal skills.Key Responsibilities:Respond to customer inquiries and resolve issues in a...
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Customer Service Representative
2 weeks ago
Dandenong, Victoria, Australia Sika Full timeJob DescriptionOur Goals - Your PathResolve customer issues, address delivery times, provide quotes, and offer general product information.Manage internal email and respond to customer inquiries.Process orders and administer invoices.Liaise with freight providers for delivery coordination.Support the Sales and Logistics teams.Your Expertise - Our...
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Customer Service Manager
2 weeks ago
Dandenong, Victoria, Australia Temperzone Australia Full timeAt Temperzone Australia, we're committed to excellence and innovation in air conditioning manufacturing. As the recipient of the 2022 ARBS Product Excellence Award, our dedication to quality and eco-conscious initiatives reflects in our internationally acclaimed product line. If you're a skilled technical professional looking to develop your leadership...
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Customer Service Representative
4 weeks ago
Dandenong, Victoria, Australia Ventura Bus Lines Full timeAbout Ventura Bus LinesVentura Bus Lines has been a trusted transportation provider since 1924, serving the community with reliable and sustainable bus services. Our team of over 1700 employees operates a fleet of over 900 buses and coaches, carrying over 30 million passengers across Melbourne each year.We value our customers and strive to provide...
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National Customer Service Coordinator
5 days ago
Dandenong, Victoria, Australia Beaumont Tiles Full timeAbout the RoleWe are seeking a skilled and dedicated Customer Service Coordinator to join our Residential Sales team. Based in Canning Vale, you will serve as a point of contact for clients with queries about products, orders & deliveries and provide support for internal sales representatives.Key ResponsibilitiesLiaise directly with Builders over phone &...
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Customer Service Professional
2 days ago
Dandenong, Victoria, Australia Sika Full timeWe are seeking a Customer Service Professional to join our team at Sika Australia.About the RoleAs a Customer Service Professional, you will be responsible for delivering exceptional customer service and support to our clients. This will involve answering and responding to inbound phone calls regarding resolving customer issues, delivery times, quotes,...
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Customer Service Manager
4 weeks ago
Dandenong, Victoria, Australia Atlas Recruitment Experts Full timeAbout WAM AustraliaWAM Australia is a leading provider of bulk material handling systems and equipment, specializing in delivering solutions for industrial sectors such as food processing, chemicals, plastics, and waste management.We are now seeking an experienced and talented Customer Service Manager to join our team.The ideal candidate will be responsible...
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Electrical Supervisor
4 weeks ago
Dandenong, Victoria, Australia Service Stream Full timeAbout the RoleAs an Electrical Supervisor with Service Stream, you will be responsible for leading a team of electrical professionals in the Field Services department.Key ResponsibilitiesManage and coordinate electrical projects and tasksEnsure compliance with safety protocols and regulationsCollaborate with team members to achieve project...