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Care Service Manager
3 weeks ago
We are seeking a skilled Care Coordinator to join our team. As a key member of our operations, you will be responsible for delivering exceptional care services to our clients. Your primary role will involve conducting comprehensive assessments and care planning to ensure the best possible outcomes for our clients.
The successful candidate will possess strong organizational and communication skills, with the ability to multitask and work under pressure. You will be confident in your ability to build strong relationships with clients, families, and other stakeholders, providing empathetic and personalized support at all times.
This role requires a high level of autonomy and self-motivation, as well as excellent problem-solving and critical thinking skills. You will be responsible for managing client compliance and case loads, as well as processing intake and reporting data accurately and efficiently.
Key Responsibilities:- Conduct thorough client care assessments and develop personalized care plans
- Manage client compliance and case loads effectively
- Process intake and reporting data with accuracy and efficiency
- Provide exceptional customer service and support to clients and their families
Requirements:
- Minimum Certificate 3 in Aged Care/Individual Support (Required)
- Valid Driver's Licence (Required)
Benefits:
- Genuine career progression opportunities
- Extensive training and development programs
- A competitive remuneration package
Preferred Skills:
- Previous experience in aged care coordination or a related field
- Knowledge of My Aged Care, Home Care Package, and NDIS
- Enrolled Nurse or Registered Nurse (advantageous)
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
