Sales Support Professional

4 weeks ago


Eagle Farm, Queensland, Australia NPA WorldWide Full time

At NPA WorldWide, we are seeking a highly motivated Sales Support Consultant to join our dynamic team in Brisbane. This pivotal role is essential in supporting our external sales representatives, driving growth in Far North Queensland, and enhancing customer relationships.

About the Opportunity

This office-based position offers an excellent chance to contribute to a dedicated team, providing essential equipment and solutions to the healthcare sector. As a Sales Support Consultant, you will work closely with our external sales representative covering Far North Queensland, assisting with 90-day visit plans, follow-ups, and customer calls, and delivering outstanding service to clients.

This position reports directly to the Team Leader and plays a vital role in maintaining strong client connections within the Brisbane office. Your primary responsibilities will include:

  • Implementing visit plans, coordinating appointments, and following up on all customer interactions for the Far North Queensland territory.
  • Serving as the primary internal contact, managing inquiries, and communicating promotions across accounts.
  • Offering product expertise and solutions, handling trial bookings, and ensuring thorough follow-up on all customer interactions.

To be successful in this role, you will possess:

  • Solid experience in sales or customer relations roles, with a proven track record of exceeding customer service expectations.
  • Proficiency in MS Office and ERP systems, with strong problem-solving, organizational, and interpersonal skills.
  • Experience with sales cycles and managing pipelines is ideal.
  • The ability to obtain a Police Check, NDIS Worker Screening Check, and have a valid driver's license.

We offer a competitive salary, ranging from $70,000 to $90,000 per annum, plus a new bonus structure launching early 2024. Our company values professional development and career progression, and you will work with passionate people in an industry making a real difference in healthcare.

Why Choose Us?

We are a family-owned business, third generation, stable and secure, and experiencing continued growth. This presents a great opportunity to work in a very supportive environment and make a significant impact in your career.



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