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Operations Support Manager, ENGIE Retail
2 months ago
We are seeking an experienced Operations Support Manager to join our ENGIE Retail team in Australia. As a key member of our Business Operations team, you will play a critical role in ensuring the smooth operation of our retail energy business.
Key Responsibilities- Team Management: Manage a small team of Operations Support staff, providing guidance and support to ensure the successful delivery of day-to-day operations.
- Operational Resilience: Develop and implement strategies to ensure the operational resilience of our business, including the governance of our operational framework.
- Process Improvement: Identify opportunities for process improvements across operations and develop and implement solutions to drive efficiency and effectiveness.
- Stakeholder Management: Build and maintain strong relationships with internal stakeholders, including the Head of Business Operations and other senior leaders.
- Financial Management: Support the Head of Business Operations with budgeting, financial management, and contract management, including the development and updating of relevant business reports.
- Experience: Proven experience in a similar role, with a strong understanding of business operations and process improvement.
- Skills: Excellent stakeholder management skills, sound analytical skills, and business acumen.
- Education: Relevant tertiary qualifications in a business-related field.
ENGIE is a global energy player with a presence in over 30 countries. Our Australian retail business is a leading provider of energy solutions to households and businesses. We are committed to creating a sustainable future and are passionate about making a positive impact on the communities we serve.
