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2 days ago
We are seeking an experienced Food and Beverage Team Leader to join our team. The successful candidate will have a proven track record of providing exceptional dining experiences by ensuring that all staff members work together as a team to meet the needs of our guests.
The ideal candidate will have previous experience in food and beverage service, ideally in a hotel environment, and hold a Responsible Service of Alcohol Competency Card (RSA).
Critical Responsibilities- Ensure staff is working together as a team to ensure optimum service and that guest needs are met.
- Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
- Monitor dining rooms for seating availability, service, safety, and well-being of guests.
- Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
- Previous experience in food & beverage service, ideally in a hotel environment.
- Responsible Service of Alcohol Competency Card (RSA).
- Positive attitude, flexible availability, including weekends and public holidays, excellent communication skills, and exceptional food, wine and beverage knowledge.
We are part of a luxury portfolio and consist of numerous properties in gateway cities and distinctive resort locations around the world. We believe our associates come first. Because if you're happy, our guests will be happy. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers.
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