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Veteran Support Services Coordinator

3 weeks ago

Melbourne, Victoria, Australia beBeeVeteran Full time $60,000 - $94,500

Job Description:

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  • This part-time position requires strong communication skills, the ability to work effectively with a diverse range of clients, and a passion for making a difference in the lives of others.">
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About the Role:

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  • The role of Veteran Housing Support Officer is crucial in supporting military veterans and their families.">
  • This role involves acting as the first point of contact for veterans and their families seeking housing services or other support services to address homelessness or housing instability.">
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Main Responsibilities:

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  • Manage intake, assessment, and coordination of support for veterans and their families.">
  • Build and maintain effective relationships with veterans, service providers, external organizations, and internal teams.">
  • Oversee the housing waitlist and determine eligibility for housing and services.">
  • Coordinate and deliver prevention and early intervention programs.">
  • Maintain accurate records in the CRM system.">
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Required Skills and Qualifications:

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  • Qualifications or experience in the community/social housing sector.">
  • Demonstrated ability to communicate effectively and deal with challenging behaviors.">
  • Excellent problem-solving and troubleshooting skills.">
  • Strong understanding of relevant legislation and regulations.">
  • Ability to manage a demanding workload, meet deadlines, and collaborate effectively both independently and as part of a team.">
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Key Requirements:

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  • A current Victorian Driver's Licence.">
  • A willingness to undergo a National Police Check and Working with Children Check (Vic) and provide proof of rights to work in Australia.">
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About You:

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  • To be successful in this role, you must possess a customer-service-focused approach, thrive in a dynamic environment, and demonstrate the ability to communicate effectively with challenging behaviors.">