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Customer Service Agent

1 month ago


Mackay, Queensland, Australia Coles Full time

At Coles Supermarkets, we're looking for a skilled and enthusiastic Customer Service Agent (CSA) to join our team as a Delivery Driver. As a CSA, you will be responsible for safely navigating our iconic Coles vans through busy streets and suburban roads to deliver customer orders to their homes. Your day will be filled with a variety of tasks, including picking and packing orders to the highest standard, ready for delivery.

About the Role

This is a part-time opportunity that requires flexibility and availability to work across our store trading days, including early mornings, evenings, and weekends. You will be on your feet, lifting and carrying groceries from the van to your delivery points, so a safe driving record and physical stamina are essential.

About You

  • A commitment to providing great customer experiences by working with enthusiasm, energy, and pace
  • An Unrestricted Australian Drivers Licence and a safe driving record
  • The confidence to safely drive and navigate through busy streets, suburban roads, and/or regional areas
  • Availability to work flexible hours across our store trading days

What We Offer

At Coles, we're committed to creating a workplace that is safe and respectful for our team. We offer flexible work, additional leave, and parental leave entitlements, as well as opportunities for professional development and career growth. We're an equal opportunities employer and welcome applications from people of all ages, cultures, abilities, sexual orientation, and gender identities.