Claims Manager

2 weeks ago

Melbourne, Victoria, Australia beBeeClaims Full time $120,000 - $200,000
Job Description:

We have been entrusted to serve communities since 1914 and have grown into a top-tier organisation with a portfolio of iconic brands. At our group, you will not only make a difference in the lives of millions – you will also see your impact.

About Our Team:

We protect our people, customers and business across various risks including property, cyber, public liability and workers compensation. We work closely together to understand our risks, provide exceptional coverage, deliver strategic advice and bring our business goals and values to life.

About the Role:

You will lead an experienced team and drive business objectives by taking a strategic approach to claims management. On a daily basis, you will demonstrate strong leadership and focus on reducing workers compensation liabilities and managing reputational risks for our business.

You will:

  • Develop, mentor and lead a high-performing team that is enthusiastic, strategic, efficient and outcome-focused.
  • Establish strong relationships with key stakeholders to manage claims effectively, reduce liabilities and reputational risk.
  • Engage and provide trusted advice to our businesses to minimise current and future claims' risks.
  • Buiild team capability in understanding drivers of successful return to work claims management and implement strategies to ensure the team achieve strong return to work outcomes.
  • Assist in developing and continuously improving operational claims management and ensure compliance with all regulatory requirements.

About You and Your Skills:

We are looking for a passionate leader with demonstrated experience in leading, coaching and developing high-performing teams. You will also need significant experience within workers compensation claims management.

You will also need:

  • Understanding and ability to coach on relevant claims management processes (e.g. determination of claims benefits, rehabilitation principles, health and claims management systems).
  • Strong stakeholder management skills and ability to influence at all levels.
  • Excellent communication, problem-solving, conflict management and resolution skills.
  • A qualification or certification in a health or business-related field will be highly desirable.

Benefits:

We offer flexible work arrangements including work from home, additional leave and parental leave entitlements. With us, it's not just about the benefits – it's about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm.

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