Claims Manager
3 days ago
We are seeking a skilled Claims Specialist to assist injured workers with the processing of their Workers Compensation claim during a challenging time after a workplace accident or injury.
Key Responsibilities:- Managing and processing claims for injured workers who are claiming reimbursement and cost coverage of various types of medical expenses to help them in their journey to recovery
- Reviewing, monitoring and approving requests for compensation from your injured workers for medical/surgical treatment
- Ensuring appropriate documentation is received to process reimbursements for treating health providers and injured workers
- Administration based tasks such as assessing and processing invoices, entering contact notes, drafting letters relating to decisions being made on claims etc
- Taking and making a high volume of client and customer calls relating to claims outcomes, updates, and customer service
- Utilising claims management systems and databases to record and review claims information, ensuring privacy and accuracy of information
- Supporting the review process for ongoing entitlement for medical and like compensation for injured workers
- Previous working experience in a customer service-based role, especially in fields/roles specialising in hospitality, retail, employment services, rehabilitation, mental health, social work or health & safety
- Tertiary study within the disciplines of Psychology, social work or similar (beneficial, not essential)
- Strong telephone-based conversational/communication skills, administrative skills and ability to learn and use systems/databases
- Resilience
- Exceptional time management and organisational skills and the ability to prioritise your tasks
- Excellent communication and interpersonal skills, and a team-player attitude
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Claims Manager
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Melbourne, Victoria, Australia beBeeClaims Full time $80,000 - $120,000Our organization is currently seeking a skilled Claims Manager to play a key role in processing Workers Compensation claims.The successful candidate will be responsible for managing and processing claims, ensuring timely and accurate reimbursement of medical expenses. This includes reviewing, monitoring, and approving requests for compensation from injured...
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