Field-Based Customer Experience Expert

2 weeks ago

North Sydney Council, Australia beBeeOptical Full time $100,000 - $150,000
Job Description

We are seeking a skilled and motivated Customer Success Specialist to join our Sydney-based team. In this dynamic, customer-facing role, you will work closely with Key Account stores, internal stakeholders, and lens laboratory teams to deliver exceptional customer experiences.

You will be responsible for delivering in-person product training to store teams, supporting stores with order processing and system navigation, and serving as the key liaison between stores, customer service teams, and internal departments.

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