Customer Service Team Leader

3 days ago


Melbourne, Victoria, Australia beBeeCustomerService Full time $70,000 - $100,000
Job Description

We are seeking a seasoned leader to spearhead our customer service team. As a key member of our organization, you will be responsible for providing high-level external and internal customer service.

You will be working closely with the General Manager - Vic and will need to have a successful track record in customer/client service supervision and customer service in the Australian express transport industry. Experience with Zendesk CRM is highly desirable.

This role requires strong supervisory, relationship management, communication, and MS Office skills. You will work collaboratively with a talented team and demonstrate a strong work ethic.

Key Skills and Qualifications
  • Proven experience in customer service supervision
  • Strong relationship management and communication skills
  • Ability to work effectively in a team environment
  • Familiarity with MS Office and CRM systems
Benefits

This role offers the opportunity to work with a reputable organization and contribute to the success of our customer service team. You will have the chance to develop your skills and knowledge in a dynamic and supportive environment.

About This Role

This position is an excellent opportunity for someone looking to take on a leadership role and make a real impact. If you have the required skills and experience, we encourage you to apply.



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