ICT Process Specialist

1 week ago

Sydney, New South Wales, Australia beBeeTransition Full time $156,277
Job Opportunity:

The Service Transition Manager is a technical ICT professional responsible for facilitating the Change and Release Management processes, ensuring seamless knowledge transition into operations.

This role develops, maintains, and improves Change Management, Release Management, and Configuration Management within the IT function, with an emphasis on establishing good practice principles, processes, methods, and techniques.

Key responsibilities include collaborating with stakeholders to deliver services that meet legitimate needs, resolving issues, and identifying opportunities for improvement. The ideal candidate will have advanced IT Service Management skills, strong stakeholder management, and communication skills, as well as experience in conducting complex analysis and delivering improvements.

  • Develop, maintain, and improve Change Management, Release Management, and Configuration Management processes.
  • Collaborate with key stakeholders to ensure delivery of services meets legitimate needs.
  • Resolve issues and identify opportunities for improvement.
About You:
  • Advanced IT Service Management skills.
  • Strong stakeholder management and communication skills.
  • Experience conducting complex analysis and delivering improvements.
Why Work at Our Organization:

Our organization values diversity and inclusion, creating a workplace where everyone can thrive. We achieve this through our commitment to diversity and inclusion, evidenced by our people and culture programs, which support the careers of diverse groups.

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